Mint People Arvostelua 25

Rude staff.
Cant stop them spamming me with rediculas jobs miles away or for pennys.
When you ring them their very unprofesional avoid

Do not use this agency.

They booked me for a 16-hour shift and then cancelled it just 80 minutes before I was due to start. I had already organised my entire schedule around this, turned down other work, and even paid for parking in preparation.

When I raised a request for compensation—or at the very least reimbursement for my parking—they refused and instead tried to blame me, claiming I hadn’t answered my phone. This is simply not true. I have no missed calls, and the cancellation message I received clearly stated it was due to them overstaffing.

Unprofessional and dishonest. I would strongly advise others to avoid.

One of the worst hospitality companies ill ever work for got booked in for a shift at Preston football ground got all the way to Preston and had my shift cancelled for no reason if anyone is looking for hospitality work please do not apply for any work with this company

I had a very disappointing experience with this agency. I was booked for shifts for three days, and they cancelled on me at the last minute without any prior notice. I had already gotten to the place of assignment, plan my time, only to be told the shifts were no longer available.
I kept on calling their staffs. None of them was picking my calls.
What made it worse was the lack of professionalism and accountability. No one reached out to inform me in advance, and when I contacted them, they acted like this was a normal occurrence. There was no apology or acknowledgment of the inconvenience caused.

I also had a very unpleasant interaction with a staff member named Ben, who was quite rude and dismissive. When I raised a valid concern about compensation for my wasted time, effort, and transport, he tried to turn it around and accuse me of being rude instead of addressing the issue properly.

Overall, very unprofessional service. I would not recommend this agency to anyone looking for reliable and respectful work opportunities.

Very unprofessional company. Got offered a job in Liverpool which was very far for me. They told everyone to park down a specific road which we did but the road was private. We told the company this when we arrived but they said it was fine, that they always park there. Came back after the work shift to find a ticket. Mint refused to pay it even though they told us to park there!! Utterly disgraceful staff. They cancel work on people last minute with no security or compensation. The wages aren't even that good especially for the travel distances. There are way better agencies like appetite4work and platinum

Such a rude and unprofessional agency, they provide no training whatsoever, no COSHH no food and safety training nothing. They expect you to know what you are doing magically. No idea why they haven't been legally sued yet. On top of thay, the staff is so rude and will cancel your shifts as latw as 30 min before the event. Horribly miserable people.

My experience with Mint People has been nothing but a joke. They gave me no training whatsoever, threw me straight into kiosk work, and expected me to magically know what I was doing. I told them I was inexperienced, yet the team leaders were rude, unprofessional, and refused to help, acting like they were above everyone else just watching over you without helping.

On top of that, they constantly cancel shifts, which is incredibly frustrating when you’re trying to plan your week. And the final straw? They cancelled one of my shifts on the same day, I was meant to work so I naturally thought it was the shift for that day. A reasonable mistake. Instead of explaining anything, they removed all my future shifts and sent me an abrupt, disrespectful message saying I wasn’t allowed to work with them anymore.

The whole place is disorganised, rude and completely unprofessional. Honestly, they’re pathetic. I wouldn’t recommend working for Mint People to anyone.

I was booked since over 3 weeks and they suddenly cancelled the shift in the early morning of the shift without any compensation, they communicate poorly, lack of respect to staff, dubious and the worst agency I have ever seen in this country. Trust me they can’t change.

They cancelled my shifts 3 times when I left from home to catch the shift. Cancellation in Just 30 mins before the Shift start is unethical and frustrating.

completely useless!
keep getting sent emails for jobs starting within the hour, at locations too far for this to be completetd. Also getting bar work jobs offered when iam a chef????? DO NOT USE THESE PEOPLE, they are exactly what is wrong in the hospitality industry at the moment.

Absolutely disgusting behaviour towards me and my friends, cancelled 3 of my shifts because I cancelled one due to not having correct uniform when they rang and informed me about that and said that’s okay as it was cancelled the same day it was booked. Now just constantly ignoring on WhatsApp. I’m appalled by this as this is people’s incomes and and mental health that’s being affected and it’s so unprofessional!! Don’t even do it to yourselfs.

Mint people will book you for a shift and cancel the shift 30 minutes before the shift, mint people will mess with your mental health don't ever work with them you will regret it

I now got to know how dreadful it is to work for this agency after reading all the other reviews and relating it to what happened to me.

bad experience with them. first they booked 2 weeks shifts with me and then everyday at the time of going to work they just excused that shift is cancelled.

I had an interview scheduled with this agency and showed up on time, only to be left waiting in the virtual meeting room for over 20 minutes. No one ever arrived. There was no communication, no apology, and no explanation.

This is not just disappointing—it's unprofessional. If an agency can’t manage the basic courtesy of showing up for a scheduled interview, how can they be trusted to support staff in the field?

I’ve worked with Mint People previously and had hoped to return, expecting a smooth and respectful process. Unfortunately, this experience showed a complete lack of organisation and respect for my time.

Thankfully, I’m already supported by reliable agencies like HAP and Arc, who treat their workers with far more professionalism.

I do not recommend wasting your time here.

discrimation towards disabled staff and unfair - don't bother

They will cancel shifts 40 minutes before your shift is due to start without an actual explanation. Then reject your calls throughout the day. They are very unprofessional. If you need to unbook shifts and get your information deleted from Ubeya just call the main 03 number as the agents will just keep ignoring your call and emails. Just stick with the more common agencies.

My experience with mint was dreadful.i was supposed to work festival event far away from home and when I got there the hour's I work was very short because the employer doesn't want longer hours the job was quite according to trader. but that's not what got the message from the agency it's gonna be full time and working for several day's.so i bought a tent and basic things for next couple of days.i end up over spending than the wage I get paid.becuse the hour's I work couldn't cover my expenses, food at the festival was expensive, the shift was short hours and the communication was absolutely unbelievably shit.so i quit working for them and the bizarre thing is still get a message's and email 's from them when I am not interested frankly I find it annoying and unprofessional.my advice is think about it before u sign up other wise you will end up over spending most of us want to bring income pay our bills. that job it self is major bill.that is burtal honest from me but its my worst experience job.

A shameful show of utter mediocrity. Staff are highly unprofessional and extremely unreliable. Called me up to shift at Preston. Booked a return train ticket only for them cancel the shift an hour to start time. Called the girl who offered me the shift repeated but she refused to answer and eventually started disconnecting my calls. Eventually spoke with the dishonest Sam Temple who asked me to send the train tickets which I did. Till now, he is yet to even acknowledge my emails or refund me my train tickets as agreed over the phone. A consistently horrible company.

Lied to me,reassuring I can quit my other job and they make me to believe is a ongoing job. I turned of work on Sunday night just to find out I'm fired. Nobody could inform me what is going on until Monday morning. Left me unemployed just before Christmas. I was covering one lady for holiday,told I have full time job.