This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Näytä lisää
I just wanted to say thank you for creating such high-quality, rich dark chocolate. Your products have been a game-changer for me in my journey to reduce sugar - they satisfy my sweet cravings wit... Näytä lisää
Yritys on vastannut
Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Näytä lisää
Yrityksen tiedot
- Suklaanvalmistaja
- Karkkikauppa
- Suklaatehdas
- Suklaapuoti
- Herkkukauppa
- Yrityslahjat
- Jälkiruokabuffet
- Gourmet-ruokakauppa
Yrityksen kirjoittama
Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com
Yhteystiedot
3 Holkham Road , PE2 6TE, Peterborough, Yhdistynyt kuningaskunta
- 01733 602421
- info@firetreechocolate.com
- www.firetreechocolate.com
4,8
Erinomainen
521 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The note I ordered was not in with the order.
Lovely chocolate but the note I ordered was not put in with the order. I sent the company a message about the note not being there but received no reply.
2. joulukuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for your thoughts, Linda. We had a look at your order and we're afraid that no note instruction came through to us. We also have had no emails correspondence from you regarding the note.
If you could email us about this at info@firetreechocolate.com and in the meantime we are so glad you think our chocolate is lovely.
Vastaus yritykseltä Firetree Chocolate
Hello Gary,
We are so sorry to hear this. We sent your order out the day we received it, but unfortunately we have no control on whether your chocolate will make to you due to your country's customs regulations.
Can you please confirm whether you are still awaiting your chocolate or if you have received it by now by emailing us on: info@firetreechocolate.com
We await your email.
Best wishes,
The Firetree Team
The best chocolate there is
We both love the Firetree range and love to try all the different single estates.
However, I can’t understand why the Espresso Dark Chocolate is only available as 3 x 25g Tasting Bars in a gift pack at £6. A normal 70g bar is £3.75. Please reconsider and make it available as a 70g bar like the rest.
28. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for taking the time to leave your review and we are so glad you enjoy the beautiful Espresso bar! We have noted your feedback and will bring it up during the next product review meeting we have.
In the meantime, we are glad you love the Firetree range and all the different single estates - it truly is a passport to the world of fine chocolate through your tastebuds!
Great service and prompt deliverygreat
Great service and prompt delivery. Beautifully packaged gift.
5. joulukuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for your review and we are thrilled you received great service, delivery and a beautifully packaged gift. We hope that the chocolate pleases the gift recipient just as much!
Speedy delivery and very well packaged.
Speedy delivery and very well packaged.
These are for a Christmas present so have only wrapped them up in festive paper.
3. joulukuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for your review and we are thrilled you are pleased with the speedy delivery of your gift - what a thoughtful person you are! We do hope that the recipient enjoys their Firetree Chocolate experience.
Vastaus yritykseltä Firetree Chocolate
Thank you for such a shining review and we are thrilled to hear that we achieved 5-stars for speedy delivery and most importantly, the fabulous chocolate there within!
The taste of this chocolate is truly…
The taste of this chocolate is truly amazing, it arrived
quickly too!!Will certainly be buying again.
2. joulukuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for such a great review and we are thrilled to hear that we have managed to meet and surpass expectations on delivery and crucially the truly amazing taste of our chocolate! We look forward to sending you more from our volcanic chocolate collection.
Very speedy delivery and chocolate well…
Very speedy delivery and chocolate well packed. Destined for a Christmas present, so not tasted yet
2. joulukuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you taking the time to leave a review and we are glad you received your chocolate quickly and in great condition. We hope the gift recipient that it is destined for will enjoy the taste and your kindness for choosing a great gift from a small business!
Vastaus yritykseltä Firetree Chocolate
Thank you for your review and we do hope the Thank You gift of some of the world's rarest chocolate was received with joy. What a good present, we feel!
choclate is subline good aromas good…
choclate is subline good aromas good taste smooth recomended
22. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for this review and your tastebuds! We are thrilled you find Firetree Chocolate sublime, with good aromas and smooth texture. What more could you ask for in chocolate, right?
Very quick and efficient delivery.
21. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for sharing your review and we are glad to hear that we have met and surpassed expectations on our efficient delivery!
Great service
Great service - not eaten yet but sure it will be as good as last year !
5. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Welcome back to Firetree and we do hope we are as good as the last time you experienced our volcanic, single-estate chocolate.
Scrumptious
The chocolate bars I chose are always wonderful so there is nothing more to say
14. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for taking the time to review Firetree and we are glad you have enjoyed all the bars you have chosen from our volcanic chocolate collection. We will endeavour to ensure that this continues for many more bars and orders to come!
The website is great to navigate…the…
The website is great to navigate…the chocolate is delicious and delivery perfect ..Thank you Firetree
4. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
We are thrilled we have met and surpassed expectations of three very important points; website, delivery and crucially, the taste of the chocolate, thanks to the first two points. In return, we thank you for choosing our small craft chocolate business and we hope to deliver you delicious chocolate for many more years to come.
lovely chocolate …
lovely chocolate I got the 100% and it is great and it came quickly too
4. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for your 5-star review and we're so glad you received your 100% cocoa experience quickly and efficiently. We are renowned for our 100% cocoa collection of bars, thins and hot cocoa, so we hope you will go on to experience more from the range.
Volcanically-sensational chocolate
I adore this chocolate! It's so nice to be able to discern the different notes and aromas unique to each type of cocoa bean. I loved that my selection bars arrived very quickly and in beautifully marble-patterned wrappers. I'm not sure that the second internal wrapper, the one that covers the small bar itself is necessary, but that might just be me. I would definitely recommend Firetree for it's volcanically-sensational chocolate experience.
4. marraskuuta 2024
Vastaus yritykseltä Firetree Chocolate
Wow! What a wonderful review of our volcanic collection and we are thrilled you are enjoying exploring the world of fine cocoa through your very discerning tastebuds. It never fails to amaze us that the same handful of ingredients tastes so different, simply based on where the cocoa beans are grown.
We appreciate your feedback on our wrappers and we will raise it in our next Packaging meeting.
Thank you for championing a small British chocolate maker and we hope to journey with you around the world of rare cocoa sometime soon.
Vastaus yritykseltä Firetree Chocolate
Firstly, well done on getting ahead with Christmas 2024 and we hope that your recipients are delighted with the chocolate-filled gifts you have chosen. Thank you for choosing Firetree and we hope to help you make other people in your life very happy with our chocolate in the near future.
Super tasting dark chocolate selection
Super tasting dark chocolate selection. Love the range of Pacific Islands. Saving Dark Hot Chocolate for later.
30. lokakuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for taking the time to review Firetree Chocolate and we're delighted that you find our dark chocolate selection super tasting. With our cocoa coming from origins in the South Pacific Seas and Oceania, it really is your ticket to paradise without leaving your home!
We hope you enjoy our chocolate in molten form just as much. Do let us know!
Quick service
Quick service, loving the dark chocolate and extra bonus it is grown in volcanic soil. Win win all round.
28. lokakuuta 2024
Vastaus yritykseltä Firetree Chocolate
We are so glad we have provided you with wins all round. From the taste, to the provenance to the quick service, we aim to meet and surpass expectations.
Simply the best
Delicious, top quality chocolate. I've never tasted better. The chocolate was well-packaged for transit and was received more quickly than expected.
28. lokakuuta 2024
Vastaus yritykseltä Firetree Chocolate
Thank you for taking the time to leave a review for Firetree Chocolate and the team are thrilled with your words and experience.
We are glad that we have met and surpassed expectations on the quality, packaging and delivery of our chocolate and we hope to supply you with chocolate for many more years to come.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.