Exceptional Villas Arvostelua 803

The team at Exceptional Villas, especially Noreen, is truly amazing. Many would assume the title Exceptional refers to their villas they broker all over the world, however it could equally apply to their employees.

Gwladys was able to secure a phenomenal villa for myself and my family on St. Barths during festive season. On a date range and a value that Eden Rock couldn't even secure.

After booking our Villa, we were introduced to Noreen. Noreen handled every single detail of our trip including coordinating arrivals, transfers, rentals for 4 separate families coming from four separate locations. In addition, she was instrumental in helping us book some excellent private jet transfers from Florida to St. Maarten and then St. Barths.

In addition, Noreen was able to secure ALL of our impossible to get dinner, lunch and beach club reservations for our trip to St. Barths during festive season. She was able to do it faster than the AMEX Centurion desk, which to me was rather impressive.

I cannot stress enough how much work and effort she put into planning our trip. The email chain I have with her over the last few months is easily 100+ emails long. Her relentless attention to detail and recommendations to have everything perfectly organized from the transfers, to the private chef to the restaurant reservations has been perfect.

I strongly and without reservation recommend Exceptional Villas for anyone looking to take a holiday at a luxurious house and location around the world. The service provided by Exceptional Villas is truly first class.

Marianne did an exceptional job to help us with every detail of our trip. She communicated to us with booking our trip, excursions and dinners. She is a gem and we appreciate her so very much.

The team is always helpful and responsive. Highly recommended!

Our experience with Exceptional Villas has been ‘exceptional’. Their responses to our questions have been timely and professional. The little things that were done over and beyond expectations were greatly appreciated. Definitely recommend to others.

Marianne was extremely prompt in her responses and assisted me with everything I asked, from provisions, to boat charters to dinner reservations!

Marianne has been exceptional. Everything has been seamless so far. We are very excited. And hope the amazing experience continues.

Early insight and planning. Primary contact on holiday right before visit and team backup did a great job!

Working with Gwladys and Marianne was incredible! From initial request of finding our dream villa for our wedding, all the way through the end of assistance in coordinating details, it was a great experience. We can't wait to book again!

Flawless service as always from Exceptional Villas. Their booking staff and concierge staff are wonderful, and always ensure the trip goes smoothly. We have used them multiple times and will continue to do so!

The customer service was fantastic. Rowena, our concierge has been very helpful and responsive.

Elaine has helped create lifelong memories for the Franklin Family for 3 years now. Our family has relied on Exceptional Villas for stays in Turks & Caicos, Sorrento, and St. Martin and each time we are impressed by the attention to detail, knowledge of the destination and care demonstrated when arranging our vacations. Thank you for being our reliable luxury villa partner.

Rowena and the team were brilliant from Start to Finish. They answered all our questions and everything was so well organised. Would definitely recommend.

We used Exceptional Villas again this year for our family holiday and once again, we had an exceptional holiday! Rowena was super supportive, brilliant at keeping us on track, reminding us of the various deadlines as they loomed and ensured everything was organised for us before we arrived and during our stay.

The personnel are very friendly and informative. My questions were all addressed in a professional way. I have used Exceptional Villas a few times and each experience was great.

Elaine was spectacular to work with. Kind, communicative, patient, thorough and a true problem solver. No question or concern went unanswered or unaddressed. Trip hasn't happened yet but is fully arranged. I am confident and comfortable that she will be there should we need. Highly recommend. Thank you to Elaine and Exceptional Villas!

UPDATE: Trip happened and it exceeded our expectations. Everything according to plan and our itinerary and flights updated by the moment via the EV app. Exceptional indeed.

My family of eight had the most wonderful vacation. Our Villa was just one year old, so everything was brand new. The staff at the villa were so pleasant and did everything they could to make our visit special; from the delicious breakfast every morning with homemade coffee cake to fresh fruit and cappuccino. We also had several dinners in and they were some of the best meals we had on the entire trip. Elaine Donoghue was our concierge contact and she was amazing, from helping with special outings(boat trip one day with snorkeling and views of the coastline). She helped with finding drivers to take us to other destinations( trip to Pompei with a delicious lunch at a vineyard after the tour. Also help with dinner reservations, and all kinds of useful information; I just can’t say enough about how much we appreciated her help. I felt after daily chats with Elaine I had found a new best friend.

The entire process from renting the villa to car rentals, airport transportation, reservations, etc…was all taken care of by Rowena. She was extremely helpful and knowledgeable and made everything happen. i would highly recommend using Exceptional villas and we will definitely be using them our next trip as well.

Rowena consistently went above and beyond to help secure restaurants, activities and answer endless questions from me. Have already recommended them and will certainly be back.
Thank you