whirlpool.ie Arvostelua 80

I bought a Whirlpool Induction Hob on the 27th Oct and selected this one as it came with a free set of pots. I've applied for these free pots more than once since the day I purchased the hob via free pots promotion page on the website

I was told that I would receive a confirmation email, but I've still not received it. I've checked my spam filter and it's not in there.

I contacted the email address on that same page to ask about this, but I received a bounce back email.

I contacted an alternative email address on the whirlpool website and I'm being sent around in circles and now no one is replying.

I contacted the Whirlpool Ireland Customer Care number 01 616 1777 and was redirected to a UK careline who didn't know what to do as they dont deal with Ireland outside of service function.

I have yet to purchase an Integrated Fridge Freezer, Dishwasher, Washing Machine and Whirlpool are certainly not my first preference as a direct result of the lack of support in trying to apply for their advertised promotion which now looks to be a complete scam!
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Update! (they're still terrible!)
I have been provided with yet another fake email address to contact by Whirlpool. Each time I call, I'm told to go to a different department, email address, phone number. None of which exist. This 'promotion' was a complete scam.

I kitted out my new build house with all Whirlpool appliances (as I felt they are an established brand). As part of the kit-out, I purchased a matching Combi-Microwave and Single Oven set from the W11 model range. I am now on my fourth microwave which have been replaced due to safety concerns (as outlined by the engineers that visited my house). This one is also faulty and unsafe as it shows the same fault mode. I have requested a refund for both appliances (oven and microwave). I know the oven is working, but they were purchased as a pair. I will never purchase another Whirlpool appliance given their level of after sales service

The quick response of the team and repair

When a bearing fails on a Whirlpool 6th sense washing machine, which has a sealed tub, the unit is scrap despite the rest of the machine being clean and functional. A bearing went after ~ 2 years, manufacturers like whirlpool now expect customers to replace their entire machine, instead of being able to replace a simple bearing, the bearings are possibly also manufactured to fail after a period so you need to buy a replacement, what a joke! I won't be buying a whirlpool appliance again.

whirlpool engineer Dennis was excellent pity I couldn't have paid whirlpool engineer to install their products

Extremely satisfied 😊

The engineer - Michael - did a very good job. Quick @ professional replacing a new filer under warranty.

I had a problem with a 5 week old whirlpool washing machine that cost 900 euro, the response from whirlpool was diabolicil,wanted me to click on a link and i would carry out the repair,then sent me a number of texts for a service call which would take 10 days ,which is not acceptable in a busy house hold,they offered no real solution to my genuine complaint ,and now leaves me with no option but to go to the small claims court for the matter to be sorted,they also put me on to a expert who was looking for me to give my card details to become a member.

I don't normally write reviews, but we had an excellent experience with Whirlpool's that is worth sharing. My washing machine broke on Monday, I contacted them on Tuesday. They were super helpful over the phone and the waiting was very short. After the call, I received a text confirming the visit and on Wednesday the technician came. He sent me a text to confirm the best time to arrive and he quickly figured out the issue and fixed it. He also explained to us how to better position the machine and care for it in order to avoid future damage. All on all, it's what you expect from a five star service. I highly recommend it!

The engineer was fantastic and highly experienced.

Fantastic! Couldn't be happier with Engineers visit today. He was just brilliant, friendly, super efficient, and had our appliance problem figured out and fixed in no time. Excellent service and great products.

I am very happy with the service done by Christian.

2breakdowns in less than a 3 year old very expensive dishwasher
Unfortunately a 2 year warranty on it

I life all I need is back up with a smile this was it

Service.
Product
Brand

Easy to set up service call. Appointment with 3 days. Engineer arrived on time. He had the required spare part.

The Whrilpool service was fantastic

I love the quality of their goods I always buy whirlpool