ASAP 247 - Home Emergency and Maintenance Arvostelua 86

We had a home emergency in relation to a boiler breakdown. No power was going to the boiler and our engineer swiftly found the power issue and arranged for the relevant plumbing specialist to resolve the rest. Whilst with us our engineer was highly efficient, courteous and professional.

Your operative amar the plumber is a polit and knowledgeable trades man he did an excellent job for me and i would recomend his services to my family and freinds .thank you a good job well done

I Couldn’t have been more grateful!
I have been living with no lights for over a week and was ripped off by a scammer electrician.
Vivid design and build were so professional, they could have left to be fair after looking at the state of my fuse board, but no, he isolated the problem within no time. I now have lights!
As a single mom and being ripped off already - I can vouch for this one!

Thank you again.

Hannah

Brilliant Service! A gentleman from Vivid Design and Build Ltd attended my property on Thursday evening to a home insurance emergency for a water leak. He was professional, knowledgeable, thorough, helpful and extremely polite. Job sorted in a very short time and he also gave me advice to ensure such a problem never happens again. Full marks, would highly recommend him and the company to anyone. Many thanks for all your help.

Very pleased with service and advice provided by Amar. We had an emergency and Amar attended in the evening and assessed and advised best way forward. He is extremely knowledgeable and courteous and made me feel very comfortable with his recommendations. Would 100% recommend Amar to anyone with any electric issues.

Excellent service. Prompt and efficient. Very tidy and considerate. Definitely recommend!

Fantastic service, could not have asked for a more honest, reliable and polite professional to help in my time of need. Full of knowledge and knows his trade, went above and beyond. Would highly recommend and gladly use again. Big thank you.

Amar was just superb. He was so friendly and re-assuring. Replaced the burned out wiring and mains switch and restored the power within an hour. We couldn't be happier to be back on supply after 24 hours without any power. Thanks so much Amar!

Had an emergency.Vivid were prompt and efficient. Everything in the process was explained fully at all stages and I was walked through the procedure and it was described what needed to be done. I had every confidence in the gentleman and he was polite and approachable. The problem was resolved successfully.
I would definitely recommend vivid.

Amar was prompt and even though the job was not within his scope of work he did a brilliant temporary repair to our boiler in order I could have hot water.

Amar Chagger of Vivid Design & Build Ltd came out to us on Thursday 6/10/2022 within the allocated time slot given. We had been having problems with our electricity constantly tripping out.
Amar was very professional and polite in understanding our issues.
He gave us a lot of advice and assistance into what was causing our electric sockets to keeping tripping out, as we were not covered for intermittent electrical faults on our policy.
He also fixed one of our sockets too which was outside his original purpose of his call.
We would strongly recommend Amar.
Garry & Elaine Hill

BEWARE DO NOT USE THIS COMPANY!
I enlisted this SCAM company as felt they seemed professional upon meeting Amar. To my horror he had billed me an extra hour of work which had not taken place. ACTUAL Arrival time at 12:50pm and finished the job at 2pm. So, in his infinite wisdom, he then took his time putting his tools away for 20 minutes and charged me for the pleasure of this - outrageous! He wrote on his timesheet 12:30 to 14:50pm - pure fabrication! I might add there are cameras to verify this!

The plumber insists upon you signing a disclaimer and then rudely insisted my tenants to the same as soon as he walked through the door no explanation but shoved in their faces. Unbeknown to them he stated incorrect time of arrival and departure and then hands me a different one, as such thought he could charge me for extra time he hadn’t spent on the job!

If you are looking for transparency, integrity professionalism and value for money - this is not the company!
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He then calls my tenant and asks why she is lying? Is this professional behaviour? If he calls her again I shall report him for harassment!

In response to your reply - no video footage was ever sent! I am not one to shirk my responsibility if I receive an invoice I pay it in full however, I and the tenants have the right to dispute your claims and the onus is on you to provide evidence of your time spent and none of this has materialised. That’s how complaints are managed and at no time have you attempted to resolve with the supposed evidence you have!

Western Power it was their job to investigate NOT YOU - delay tactic on your part nothing more!

Amar Chaggar came to help us out on a Sunday night as all our lighting and appliances had fused.
He was came very quickly to fix our issue, he very helpful and had a very pleasing manner.
Would not hesitate to recommended.

I called them out as an emergency as all the electrics in the house had tripped and there was obviously a fault.
They were pretty prompt in their response. Kept me informed all the way. Extremely professional and very helpful. Traced the fault and isolated the problem, leaving me with only one the conservatory sockets not working. Brilliant service and really went that extra mile for me.

Amar attended my home due to electrical failure and carried out a thorough test and check on all home sockets to isolate the cause of the failure. He kept us informed as he worked and had a competent and professional manner in dealing with our questions.
I would not hesitate to use his services in future when needed.

I cannot recommend Amar enough. He came on time, checked my electrics, found the fault and resolved the issue in record time. He was neat and tidy and checked all was working before he left. Very professional and polite. Everything is now as it should be and now I will only be using Amar and his team for any works that I require in my home.I am very impressed. Thanks Amar, you are a credit to your company. Kind regards Maureen ✨️

Amar came out promptly following a leak from the water taken in the loft. Amar stopped the leak and also advised the ball cock should be considered to be replaced which Amar completed.
Amar is a very pleasant person, brilliant customer service skills, very helpful and expert knowledge on a number of plumbing issues I enquired about. If every tradesperson was like Amar there would never be any problems. Thank you Amar.

After experiencing a power outage to my Koi Pond’s filtration system I called my emergency repair service who engaged Vivid Designand build LTD to diagnose and fix the issue.

Amar meticulously went through each component of the filtration system and until he successfully pin pointed the fault - He then went ahead and isolated the fault so that power could be restored.

All the work was completed after midnight and can’t recommend Amar enough for having the energy and patience to be able to come out so late and not leave until we were satisfied that everything was working properly.

One of the best companies I've had experience with, they are professional and most Importantly know what they are doing. The guy is a gem he instantly found the problem and fixed it even though I was struggling to explain the issue. I will Definitely recommend 👌 them to friends and family and anyone facing issues with plumbing and electrics.