It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Näytä lisää
Yritys on vastannut
Virgin Experience Gifts made the entire process so easy from start to finish! The website was simple to navigate, purchasing the experience was quick, and booking afterward was just as seamless. I als... Näytä lisää
I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Yrityksen kirjoittama
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Yhteystiedot
Yhdistynyt kuningaskunta
- info@virgingifts.com
- virgingifts.com
4,0
Hyvä
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Booking was super fast
Booking was super fast. The deal I booked was great.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thanks so much for your lovely feedback! We’re thrilled to hear booking was quick and that you enjoyed the deals. ⭐⭐⭐⭐⭐ – Kay
It lets you purchase the gift without…
It lets you purchase the gift without adding who its to and from
18. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We're sorry to hear of the troubles had with your order, and for the inconvenience caused!
Please be assured, we have reached out via email, to help get everything sorted - Chantelle.
What I was looking for was easy to find…
What I was looking for was easy to find and the checkout and delivery went perfectly.
17. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
Shopping just got a whole lot easier with Virgin Gifts! 🛒
We hope you have a wonderful experience. 💖
Chantelle - 🌟🌟🌟🌟🌟
Bronwyn made my experience great
Bronwyn made my experience great! I’m at the age where not being able to speak to someone made me uncomfortable, but Bronwyn communicated with me with a response time that was even better than a phone call since no hold time. Was able to check back at a time convenient for me and a response was there! Very comforting. Also, Bronwyn was kind, personable and engaging. A truly remarkable customer service experience. I did not need my egift at this time but will certainly purchase this product for my children for their next gifts because of this experience.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thank you so much for the kind words! 🤗
We're glad Bronwyn could help and make everything easy for you. 💖
Chantelle - 🌟🌟🌟🌟🌟
I couldn't use it on my experiencethatt
I couldn't use it on my experience that they had on thier list. It was up at least a week ago, but something changed and created a lot if stress and then I had to wait to get my refund delaying my ability to buy tickets and additional experiences.
17. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We’re really sorry for the stress and delays you experienced - that’s never the experience we want for our customers.
Your comments are really valuable, and we’ll make sure they’re passed on to help improve things in the future.
We appreciate your patience and understanding - Chantelle.
Vastaus yritykseltä Virgin Gifts
We're truly sorry to hear of the troubles had with your booking Raul, and for the inconvenience caused!
It is a shame you have had to have your voucher refunded and that the experience did not work out for you on this occasion but we do hope we can do better for you next time and be given a second chance - Chantelle.
Bronwyn has been an excellent in…
Bronwyn has been an excellent in assisting us with a small issue with our product.
There has been excellent open communication and timely responses and made resolving the issue as simple as possible for me. Can’t fault one bit and really appreciate all the help!
Thank you!
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thank you so much for the lovely review, Jack. 🥰
We're so happy Bronwyn could help and make the process easy for you! 💖
Chantelle - 🌟🌟🌟🌟🌟
Good Customer Service
We had a rescheduling issue and Virgin Experiences resolved it for us.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We're truly sorry to hear you were unable to amend your booking as requested Matt, and for the disappointment caused.
We of course never wish to see our customers disappointment, and we've reached out to the experience provider, to see if anything can be done for you - Chantelle.
A glitch in the experience voucher was resolved to my complete satisfaction
I had an issue with the experience voucher that was resolved fully and promptly by Bronwyn. She was unfailingly courteous and professional. I recommend Virgin Gifts because they have a wide variety of experiences suited to every taste, and even when things they go wrong, their customer service personnel are real humans conversant in the system capable of fixing the problem. They treat you like a customer who matters no matter how much or how little you spent, and that is a rare approach these days.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thank you for the lovely review! 💖
We’re glad Bronwyn could help and that you felt genuinely cared for - that’s exactly what we aim for. 🥰
Chantelle - 🌟🌟🌟🌟🌟
Wide variety of different options!
14. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available! 😍
We hope you have a wonderful experience, Glynn. 💖
Chantelle - 🌟🌟🌟🌟🌟
Password support
I was having trouble resetting my password on a Sunday afternoon. I submitted a request for support and received a very speedy response from Bronwyn. She was able to reset my password and I was able to get back into my account. Very helpful, thank you!
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Woohoo! 🙌 We’re thrilled Bronwyn could help you get back into your account so fast. Thanks a ton for the lovely feedback! ⭐⭐⭐⭐⭐– Kay
Vastaus yritykseltä Virgin Gifts
We’re really sorry to hear you encountered an error while trying to book. We can see you’re in contact with our team, and we’re working to resolve this as quickly as possible for you. Thanks for your patience. - Kay
Great pricing and easy booking process!
13. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
Yay! 🎉 Happy to hear you enjoyed the pricing and smooth booking process! thanks for sharing your 5 vibes! ⭐⭐⭐⭐⭐– Kay
Effective Response
Prompt, simple action to address my issue
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Awesome! 💖 So glad we could sort your issue quickly and easily, thanks for the 5-star love! ⭐⭐⭐⭐⭐ - Kay
Representative was able to get my…
Representative was able to get my experience booked after experiencing trouble on website.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re thrilled to hear that our team were able to help with just what you needed - thanks for sharing such lovely feedback 😍 Lisa
There was a variety of options…
There was a variety of options available to "gift" someone.....gave me great ideas for future gifts too!
13. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We are so glad you found what you were looking for with us! Thank you for choosing to shop with Virgin Gifts - we really appreciate it! ❤️ Lisa
Good Customer Support
Had some trouble receiving the voucher email and the support team (shoutout to Lufti!) was very responsive and helpful.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re so happy our lovely Lufti could help get everything sorted for you! Thanks a bunch for sharing such kind feedback 😍 Lisa
Customer Support Was Great
Bronwyn Peterson was able to straighten out issues that we had with the purchase. It was a gift that we received and could not make reservations or get confirmations. Bronwyn took charge and straightened it all out.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thanks so much for sharing! We’re thrilled Bronwyn could swoop in and sort everything for you—sounds like a gift saved by a superhero! ⭐⭐⭐⭐ - Kay
best web swite
9. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We’re glad you think so, Joseph! 💖
Thanks so much for shopping with us, and we hope you have an incredible experience! 🥰
Chantelle - 🌟🌟🌟🌟🌟
The booking after retrieving my…
The booking after retrieving my voucher. I’m supposed to have a 3 days ticket for Disneyland and was only able to pick 1 day. Now I have to deal with Disneyland directly. Waste of time
8. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
We’re sorry to hear the booking process hasn’t hit the mark for you on this occasion. Please note that all Disney passes need to be added to the Disney app to complete your reservation. once that’s done, you’ll be all set! We hope you have a truly magical time at Disney, and our team are here and ready to help should you need any assistance along the way. - Kay
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