It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Näytä lisää
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Virgin Experience Gifts made the entire process so easy from start to finish! The website was simple to navigate, purchasing the experience was quick, and booking afterward was just as seamless. I als... Näytä lisää
I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Yrityksen kirjoittama
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Yhteystiedot
Yhdistynyt kuningaskunta
- info@virgingifts.com
- virgingifts.com
4,0
Hyvä
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
terrible experience
makes you buy first then you can book, just to call and its sold out than you try to return and their return page doesnt work and you contact the number and email and there is no support
13. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
We’re really sorry to hear about your experience and completely understand your frustration. A member of our team has received your email and will be in touch shortly to help resolve this for you. - Kay
Prompt response to my customer service…
Prompt response to my customer service question.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thank you for your kind words! We’re thrilled our team could respond promptly and assist you - ⭐⭐⭐⭐⭐-Kay
I’m pleasantly surprised
I’m pleasantly surprised! I was able to get an incredible discount to purchase and book a same day trip to Balian Springs day spa in Alexandria, VA. This place lives up to all the hype! So glad I went on a week day.
I booked a mini facial and foot massage shortly after arriving. Each were 25 mins and just what I needed.
Note: I came around 3:00 pm and the full body massages were all booked. Plan ahead!
All the staff were super nice. Met Manager (or owner) Kevin and he was such a gem. The place wasn’t too crowded on the week day I went. It was perfect!
12. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
So glad you had an amazing day at Balian Springs! 💆♀️ Mini facial and foot massage sound like the perfect combo, and we love that Kevin and the team made it extra special. Thanks for the heads-up about planning ahead too — future guests will thank you! ⭐⭐⭐⭐⭐ Kay
Speedy help
I needed help booking an experience after receiving an error every time I tried to book myself. I cannot fault Virgin Experiences and their agent Lufti for the speedy help in sorting this issue for me.
Communication from them was fantastic and I was kept informed every step of the way.
My experience was booked and confirmation sent within 48 hours of my first email.
Thank you
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re thrilled to hear that Lufti was able to step in and get everything sorted quickly for you, Deborah. 🥰
Enjoy your upcoming experience, and thank you for the lovely feedback! 💖
Chantelle - 🌟🌟🌟🌟🌟
Thanks for making it easy to purchase a special experience
It was quick, easy, provided a gift certificate instantly, and fulfilled the promises it made.
11. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
We’re delighted to hear everything was quick, easy, and delivered exactly as promised. 🛒
Enjoy your experience Cynthia - we know it’s going to be a great one! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Vastaus yritykseltä Virgin Gifts
We’re delighted to hear you found everything easy and straightforward. 🛒
We can’t wait to welcome you on your experience! 🎉
Chantelle - 🌟🌟🌟🌟🌟
I had a hard time booking online with…
I had a hard time booking online with my voucher/gift card but I reached out via chat/text and was able to get my experience promptly booked. Look forward to our San Diego old town food tour next Month.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We are pleased to hear our team was able to help get everything booked quickly, Kim! 💖
We’re thrilled you’re all set, and we can’t wait for you to enjoy the San Diego Old Town Food Tour next month - it’s going to be delicious fun! 😍
Chantelle - 🌟🌟🌟🌟🌟
I had a small problem booking the…
I had a small problem booking the experience but contacted Virgin gifts and Lufti responded quickly, contacted the necessary parties and kept me informed throughout the process. Everything was quickly resolved and I went on to book the experience without any issues. Lufti was great, thanks
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re really glad to hear everything was resolved quickly and smoothly, and that Lufti was able to help every step of the way. 🥰
We’ll be sure to pass on your kind words, Barbara - they’ll be delighted! 💖
Chantelle - 🌟🌟🌟🌟🌟
Vastaus yritykseltä Virgin Gifts
We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒
We hope you have a brilliant experience, Irene. 💖
Chantelle - 🌟🌟🌟🌟🌟
It was easy to gift and I can't wait to…
It was easy to gift and I can't wait to hear about my friends experience.
6. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
Shopping just got a whole lot easier with Virgin Gifts! 🛒
We hope your friends love the gift, and have a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Bait and Switch
I pay upfront for an experience and then find out it’s unavailable. I want a refund.
4. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
We are sorry to hear you were unable to book and enjoy your experience as planned, Mark.
It is a shame you have had to have your voucher refunded and that the experience did not work out for you on this occasion but we do hope we can do better for you next time and be given a second chance - Chantelle.
You should have dates for use available…
You should have dates for use available before purchasing. I purchased a voucher for the museum of ice cream and there are no dates/times available for me to use my voucher. Need a refund ASAP. Thank you!
3. helmikuuta 2026
Vastaus yritykseltä Virgin Gifts
Thank you for your feedback. We can see that you’ve since booked your experience, so we hope everything is now resolved and that you enjoy your visit! - Kay
Bulelwa X was great
Bulelwa X was great! Very helpful with my concerns.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We absolutely love hearing that Bulelwa gave you great service - that’s exactly what we aim for from our wonderful team! 😍 Lisa
Old Voucher revitalized
I had an old voucher that was given to me as a gift and Lufti was able to help me out and make it work again on the website. So now I can pick a new experience and finally make use of the gift I was given.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re thrilled to hear Lufti was able to help with just what you needed 🤩 Lisa
Vastaus yritykseltä Virgin Gifts
Quick and easy is what we love to be! Thanks so much for shopping with us. 🤩 Lisa
Great Gift Card
It’s quick and easy to navigate website and the process to purchase is simple.
A great gift for that someone who has everything!
24. tammikuuta 2026
Vastaus yritykseltä Virgin Gifts
Quick and easy, is what an online shopping experience should be! 🛒
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - ⭐⭐⭐⭐⭐
Vastaus yritykseltä Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
Wishing you a wonderful experience. 💖
Chantelle - 🌟🌟🌟🌟🌟
Great customer service
Great customer service. Quick response, professional and helpful.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Quick, professional, helpful — exactly how customer service should be 😄 So glad you had a great experience with us! ⭐⭐⭐⭐⭐ – Kay
Lutfi was amazing to work with
Lutfi was amazing to work with. Very responsive and helpful. Lutfi helped me redeem both of my vouchers that I could not redeem myself. Thank you for all of your help!
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Lutfi to the rescue! 🙌 So glad they could help get both vouchers sorted — nothing beats a smooth experience 😄 Thanks for sharing!⭐⭐⭐⭐⭐ – Kay
I needed assistance with Vouchers
I needed assistance with Vouchers. Website said to send a text. Quick auto reply and a timely human response. By text where I could respond as available. Quickly resolved my issue and was polite in communication. Leaving review because I was happy with the service.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Yesss 🙌 so glad our text system worked for you! Quick replies, polite chats, and happy customers = exactly what we’re here for 😄 Thanks for taking the time to leave us some love ⭐⭐⭐⭐⭐ – Kay
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