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Virgin Gifts  Arvostelua 6 725

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Virgin Experience Gifts made the entire process so easy from start to finish! The website was simple to navigate, purchasing the experience was quick, and booking afterward was just as seamless. I als... Näytä lisää

Saanut 1/5 tähteä

I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lahjatavaraliike
  2. Viihdetoimisto
  3. Online-markkinapaikka
  4. Matkanjärjestäjä

Yrityksen kirjoittama

At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.

Instant eVoucher Delivery

Yrityksen kirjoittama

Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

7 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 99 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I have utilized this site for gifts…

I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox

22. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

Great to hear you’ve been happy with the variety and pricing overall 🙌 Really sorry to hear you didn’t receive the discount code  that’s frustrating when you’re trying to use it at checkout. Appreciate you coming back to us again and sharing your experience ⭐⭐⭐⭐ - Kay

Saanut 5/5 tähteä

Great gifts and selection

Great gifts and selection! Makes birthday presents much more of a treat.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

We are so pleased you think so! Thank you for the great feedback - Kay

Saanut 1/5 tähteä

EXPIRED/INVALID VOUCHER

12. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

I’m sorry to hear there may have been some confusion around the validity of your voucher - I’ve looked into this and can confirm your voucher is live and valid. I can also see you’ve already been in touch with our Customer Service team, who have explained how the voucher can be booked, which I hope helped get you on the right track. If you do need anything further, please do respond directly to the agent who helped you, as they’ll be more than happy to assist. Thanks so much for taking the time to share your feedback - Lisa

Saanut 1/5 tähteä

I was gifted a voucher

I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldn’t recommend this service as a gift.

11. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

We’re really sorry to hear about your experience and understand how frustrating this must have felt, especially with your booking coming up. This isn’t the level of service we aim to provide, and we’re sorry it took so much effort on your part to get things resolved. We really appreciate you taking the time to share your feedback. To help us better understand what happened, if you’re able to respond to our request for more information, that would really help us improve the experience going forward ❤️ Lisa

Saanut 5/5 tähteä

Good prices

10. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We work hard here at Virgin Gifts to secure great value experiences, so we’re really pleased you were able to take advantage of a good deal with us. 🎉 Thanks for your feedback! ❤️ Lisa

Saanut 5/5 tähteä

Easy to navigate the site

Easy to navigate the site, make a choice & check out

10. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re all about making our website easy and enjoyable to use, so we’re thrilled to hear that’s been your experience! 😊 Thanks so much for the lovely feedback ❤️ Lisa

Saanut 1/5 tähteä

VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS…

VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE

8. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We completely understand how important this surprise was, and it’s never our intention to cause stress.

We can confirm that our Customer Service Team has responded to your query and is currently assisting you with your booking request. 

We hope everything is resolved for you soon John, and that the experience goes as planned - Chantelle.

Saanut 3/5 tähteä

Two issues

For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.

7. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re so sorry to hear about the trouble with your custom card and the delivery date mix-up. 

We can confirm that our Customer Service Team has responded to your query, to help get everything sorted for you, Lisa. 

We hope the recipient loves the gift - Chantelle.

Saanut 5/5 tähteä

So excited

I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.

6. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re thrilled to hear how quick and easy the booking process was for you. 💖

We hope you, your granddaughter, and her friend have an absolutely amazing time - it’s going to be such a memorable experience for all three of you! 🎉

Chantelle - 🌟🌟🌟🌟🌟

Saanut 5/5 tähteä

The convenience and ease of purchasing…

The convenience and ease of purchasing an experience for a birthday gift!!

5. huhtikuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re delighted to hear you found it quick and easy to purchase the perfect birthday gift, Kathleen. 🥳

We hope the experience makes for a truly special celebration! 🎁

Chantelle - 🌟🌟🌟🌟🌟

Saanut 5/5 tähteä

Good communicaten

Good communicaten when you have any questions!

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

We’re so pleased to hear you found our communication helpful - our team is always happy to assist with any questions. 🥰

Chantelle - 🌟🌟🌟🌟🌟

Saanut 1/5 tähteä

This is a horrible scam

This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used for that purpose. There is no customer service. No phone numbers to call. Horrible experience!

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

We’re really sorry to hear about the frustration you’ve experienced. 

We’re here to help though, and have reached out via Trustpilot to obtain your contact details. 

Once received, we'll take a further look for you - Chantelle.

Saanut 5/5 tähteä

Very quick and easy

Very quick and easy. Can’t wait to use it!

30. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

Yay! So glad it was a breeze 😄 Can’t wait for you to dive in and enjoy it! 🎉✨ - Kay

Saanut 1/5 tähteä

Very poor experience The voucher was not accepted at Mob…

The voucher was not accepted at Mob Museum. Tried to call customer service number…. message said it could not connect, texted number about issue, no response. Very very disappointing and frustrating. An exchange is not acceptable.

29. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re really sorry your experience with the voucher didn’t go smoothly. A member of the team will reach out shortly to advise further. - Kay

Saanut 1/5 tähteä

super hard to redeem vouchuh

29. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

Making your redemption journey super smooth is our top priority, and we’re working hard to make it just that for everyone! - Kay

Saanut 5/5 tähteä

Love the variety of experience choices…

Love the variety of experience choices you offer. The booking process was very easy to use. Looking forward to booking with you again in the future!

29. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

Variety + easy booking = a win-win! 🙌 So glad you had a smooth experience and can’t wait to help you book again soon 😄

Saanut 1/5 tähteä

Scam with no customer service

Scam. Went through whole process, then it said no dates available. Clicked on get a refund, says page doesn’t exist.

27. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

We’re so sorry to hear this and really appreciate you flagging it! 🙏 We can see you’ve reached out to our team, and someone will be in touch shortly to help sort everything out. - Kay

Saanut 1/5 tähteä

Voucher unable to redeem as it shows no…

Voucher unable to redeem as it shows no option in dates

24. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

Thank you for your feedback. We’re sorry to hear you’ve had difficulty redeeming your voucher. We can see you’ve reached out to our customer service team, and a member of the team will be in touch shortly to assist you further - Lisa

Saanut 2/5 tähteä

Reserving the experience is a total time suck

Reserving this experience has been surprisingly cumbersome. The process involves multiple steps that aren’t clearly streamlined. First, I had to contact Hell’s Kitchen directly to check availability. Then, I was instructed to complete the reservation through OpenTable. However, when booking on OpenTable, I was prompted to enter payment information with no option to apply the voucher—despite being told by staff that this is how the process works.

I’ll update my review after attending the experience, but so far the booking process has been frustrating and off to a rough start.

Update to reply: Hi, the requested information has been sent to you. We are currently in the process of scheduling with Hell's Kitchen directly.

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Virgin Gifts

Thank you for your feedback. We’re sorry to hear that the booking process has been frustrating so far. We appreciate you sharing your experience, and if you could respond to our request for more information, we’ll be happy to look into this further and review the booking process on our side - Lisa

Saanut 5/5 tähteä

Excellent service

Excellent service

24. maaliskuuta 2026
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Vastaus yritykseltä Virgin Gifts

Thank you so much for your kind words! We’re delighted to hear you had an excellent experience and really appreciate you taking the time to share your feedback. We look forward to helping you create more memorable experiences in the future! 🤩 Lisa

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