It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Näytä lisää
Yritys on vastannut
Virgin Experience Gifts made the entire process so easy from start to finish! The website was simple to navigate, purchasing the experience was quick, and booking afterward was just as seamless. I als... Näytä lisää
I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Yrityksen kirjoittama
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Yhteystiedot
Yhdistynyt kuningaskunta
- info@virgingifts.com
- virgingifts.com
4,0
Hyvä
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You guys had an awesome price for two…
You guys had an awesome price for two people
20. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
Thanks for shopping with us, where both the prices and the experiences are great! 🎉
We hope you have a wonderful experience Ana. 💖
Chantelle - 🌟🌟🌟🌟🌟
parfait pour les cadeaux
très facile, beaucoup de choix et beaucoup de flexibilité dans le mode d'envoi et les dates !
20. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒
Thanks for shopping with us Emmanuelle. 💖
Chantelle - 🌟🌟🌟🌟🌟
The website was easy to use.
19. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We are over the moon to hear you found the website user friendly when purchasing that perfect experience! 🛒
We hope you have a lovely experience Lee. 🥰
Chantelle - ⭐⭐⭐⭐⭐
I lost my voucher from about ten years…
I lost my voucher from about ten years ago. Phelela was super helpful and found my voucher just in time for my trip to Vegas! Thank you!!! 😊
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We are thrilled to hear our lovely Phelela came to the rescue, just in time! 🤗
We hope you have a lovely experience Bianca. 💖
Chantelle - 🌟🌟🌟🌟🌟
Vastaus yritykseltä Virgin Gifts
Placing an order should always be easy and we are glad this with your shopping experience with us Irina! 🛒
Thank you for your feedback, and we hope the experience is enjoyed. 💖
Chantelle - 🌟🌟🌟🌟
Obtaining the gift certificate was a…
Obtaining the gift certificate was a very easy process. This is my second time buying and the recipient was very happy with it. There are a lot of choices for different experiences. Hard to find one that wouldn't fit your needs.
17. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
Thank you for continuing to shop with us Gloria, and for being a loyal customer - it means a lot to us! 🤗
We hope the next experience, is enjoyed, just as much! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Bulelwa X is the is an absolute…
Bulelwa X is the is an absolute rockstar! 🤩 I was blown away by her incredible patience and dedication to helping me. I lost count of how many requests I made, but she handled each one with a smile and lightning-fast service 😊. She's the crème de la crème of customer service pros - I've never met anyone better! If I could give her 10 stars, I would 🌟. Thank you, Bulelwa X, for making my experience so special!"
18. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We are over the moon to hear Bulelwa was incredibly patient and helpful throughout! 🥰
Thank you for the glowing feedback Cristiane. 💖
Chantelle - 🌟🌟🌟🌟🌟
They make rules very confusing; customer service slow and not helpful
They make rules very confusing, particularly around redeeming gift cards. I received a gift card and saw they had a promotion to sign up on their email/text. After I did that, there is no option to apply the gift card for payment. I’ve never seen a place which gift cards cannot be directly redeemed (aka if you are gifted a $20 gift card, the recipient cannot use any promo code/discount on the entire experience). Also, customer service is slow and not helpful. Will steer away from this going forward and hope friends don’t give it out as a gift.
17. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
Thank you for taking the time to share your feedback - we’re really sorry to hear about the frustration this caused.
Just to clarify, discount codes do apply to new orders only and can’t be used in conjunction with gift cards.
Thank you again for raising this with us, and we’re sorry your experience didn’t meet expectations - Chantelle.
Easy check out experience
Easy check out experience, but I want the option to get a physical gift card
18. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We’re glad to hear you found the checkout experience nice and easy. 🛒
Thank you for your suggestion Nick - which will be passed on to the relevant team!
Chantelle - 🌟🌟🌟🌟
Great ideas for gift giving
Great ideas for gift giving. Easy to search by location or by type of event etc. Only suggestion, when different options are available perhaps show them on main screen rather than having to add selection to the cart to see them
18. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We’re glad you enjoyed browsing and found it easy to search by location and experience type, Andrew. 🛒
We also really appreciate your great suggestion! 💖
Chantelle - 🌟🌟🌟🌟🌟
Broken checkout process
Completely unclear checkout process. Took my money before I even specified where/when I wanted it sent. I dont even know how you got my email considering I dont have an account. And to kick it all off the personal message I wrote didnt even come through!
17. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We're truly sorry to hear of the troubles had with your order Lucas, and for the inconvenience caused.
Please be assured, we've responded to your email today, to help make things right - Chantelle.
I was wondering to buy gift…
I was wondering to buy gift certificates for Piva beer spa but I just realized you guys offer wrong services . I just checked their website and they don’t offer anymore this services specifically there is no human massage there is a zero gravity massage chair instead also no beer mask in relaxation room !!!! So I will buy gift card from their website at lease I know what they truly offer! Hopefully you guys fix the problem soon.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
Thank you for taking the time to let us know!
We really appreciate you flagging this and understand your concerns.
Your feedback is super helpful, and we’ll be sure to pass it on to the team so they can review and update the listing where needed - Chantelle.
Phelena S was prompt and helpful
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We are thrilled to hear our lovely Phelela provided a prompt and helpful service for you Andrew. 🥰
Chantelle - 🌟🌟🌟🌟🌟
Vastaus yritykseltä Virgin Gifts
We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒
Wishing you a wonderful experience Marie. 💖
Chantelle - 🌟🌟🌟🌟🌟
Bulelwa Was extremely helpful booking…
Bulelwa Was extremely helpful booking my husband and I two excursions that were showing no availability. Bulelwa was even able to get us a refund after the weather ruined our helicopter trip. (No worries is was rebooked on a new island!) overall super friendly and EXTREMELY helpful!
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We’re thrilled to hear Bulelwa went above and beyond to help you Sarah. 💖
What a star! 🎉
Chantelle - 🌟🌟🌟🌟🌟
It was all very easy.
16. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
Placing an order should always be easy and we are glad this with your shopping experience with us Michael. 🛒
We hope you have a wonderful experience. 💖
Chantelle - 🌟🌟🌟🌟🌟
Problem with voucher
I had difficulty receiving the voucher for my gift and Phelela was very helpful. After a few back and forth emails they were able to get my voucher to me. Thanks Phelela!
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Virgin Gifts
We are pleased to hear our lovely Phelela was able to get everything resolved for you Marci. 🥰
Chantelle - 🌟🌟🌟🌟🌟
Vastaus yritykseltä Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒
We hope you have a brilliant experience Steve. 💖
Chantelle - 🌟🌟🌟🌟
When I paid for the experience
When I paid for the experience, I wasn’t offered the opportunity to send it to someone else or to enter the voucher number. Very poor website
14. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We’re really sorry the website didn’t make it clear how to send the experience to someone else or enter a voucher number - we completely understand how frustrating that must have been.
Please be assured Leroy, we've popped you a quick email, to help get everything sorted - Chantelle.
So many fun things to do
So many fun things to do. Love having this available for experience vs items, gift giving ❤️
14. joulukuuta 2025
Vastaus yritykseltä Virgin Gifts
We’re so glad you love it! 💖
Experiences really do make the best gifts, and we’re thrilled you’re enjoying all the fun options available. 🎁
Chantelle - 🌟🌟🌟🌟🌟
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