The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never had such a quick delivery. The man was pleasant and very helpful. The mattress itself was in perfect condition and makes for a comfy night's sleep. Thank you
Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏
Yritys on vastannut
It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Starlight Beds
Yrityksen kirjoittama
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Yhteystiedot
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Yhdistynyt kuningaskunta
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Great service, easy to navigate website and promptly delivered within a few days.
9. joulukuuta 2025
Very efficient and quickly delivered.
9. joulukuuta 2025
A high quality mattress at a very…
A high quality mattress at a very reasonable price. Very quick delivery.
8. joulukuuta 2025
Well packed was very impressed with the…
Well packed was very impressed with the speed of delivery & the quality of the mattress.
8. joulukuuta 2025
Fantastic service ordered delivered…
Fantastic service ordered delivered within 2 days start to finish great quality matress
8. joulukuuta 2025
Quick & efficient
Quick & efficient delivery of my mattress. Son very happy with it & is finding it most comfortable!!
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Fabulous service so far!
Order placed on the Friday, good delivered on the Saturday!! Product not yet used but we have removed it from the box and it seems spot on!
5. joulukuuta 2025
Shocking Service – Mattress Lost Twice
Ordered a mattress on 01/12 during the Black Friday sales, due for delivery on 03/12. It never arrived. After chasing, I was told there were no couriers to deliver it, then later that the courier had lost it. A replacement was arranged, but unbelievably, that one was lost too.
By 15/12 I was offered either another reorder with the same unreliable courier or a refund. I chose the refund, but the whole experience was a complete waste of time.
Unreliable delivery, poor communication, and zero accountability. I won’t be using this company again.
1. joulukuuta 2025
Vastaus yritykseltä Starlight Beds
We’re very sorry to hear about your experience and fully understand your frustration. This is clearly not the service we aim to provide, especially during a busy period such as Black Friday. We sincerely apologise for the repeated delivery failures, the conflicting information provided, and the inconvenience this caused you.
While a refund was processed as requested, we recognise that this doesn’t make up for the time and effort you had to spend chasing updates. Your feedback regarding delivery reliability and communication has been taken on board and will be reviewed internally. Thank you for bringing this to our attention, and we’re genuinely sorry that we weren’t able to meet your expectations on this occasion.
Mattress was delivered on time and my…
Mattress was delivered on time and my son is happy with how comfortable it is. Price was great too so all in all a great purchase 👍🏾
10. joulukuuta 2025
Oma-aloitteinen arvostelu
I do not recommend it.
This mattress is for a person up to 50 kilograms, the springs are very weak, when you sit on it the springs cling to each other and you hear a metallic crunch.
I do not recommend it.
14. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Starlight Beds
We’re sorry to hear about your experience with the mattress and that it didn’t meet your expectations. This feedback is concerning, as the mattress should not produce unusual noises or feel unsuitable when used within normal conditions. We appreciate you bringing this to our attention and would encourage you to contact our customer support team so we can look into this further and advise on the next steps. You can reach us at help@starlightbeds.co.uk.
Still hasn't arrived and it's ordered…
Still hasn't arrived and it's ordered it weeks ago and it said 2-3 days for delivery!
30. marraskuuta 2025
Vastaus yritykseltä Starlight Beds
We’re sorry to hear that the delivery time was delayed. From our records, a full refund has been issued in relation to the issue experienced. If there’s anything further we can assist you with, please don’t hesitate to get in touch at help@starlightbeds.co.uk
Really prompt service
Really prompt service - ordered on Saturday, delivered by Tuesday lunchtime. Item exactly as described, and excellent value for money.
30. marraskuuta 2025
Would use again
User friendly website. Couldn’t find the mattress we bought for any cheaper elsewhere so great value. Fast and reliable shipping. Would use this company again.
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Mattress was fab!
Mattress was fab!! So comfy!! Really good quality!
Really pleased
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Speedy delivery and was happy with the…
Speedy delivery and was happy with the size of the mattress.. we bought this for our guest room and it comfortable
28. marraskuuta 2025
my son loved the mattress
my son loved the mattress, very comfortable and it fits to size
28. marraskuuta 2025
The quality of the mattress is pretty…
The quality of the mattress is pretty terrible. I know it was cheap so I wasn’t expecting anything amazing but it was much worse than anticipated.
27. marraskuuta 2025
Vastaus yritykseltä Starlight Beds
We’re sorry to hear that the mattress didn’t meet your expectations. While we aim to offer affordable options, we still expect all of our products to meet a reasonable standard of comfort and quality. We appreciate you taking the time to share your feedback, and if you’d like us to look into this further or discuss available options, please feel free to contact our customer support team directly at help@starlightbeds.co.uk
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