SHOE THE BEAR Arvostelua 126

Awful company. Do not order through them!! I wish I had read reviews. Wore shoes once, and they looked awful by end of day - bearing in mind I work in an office. Tried to send back, and it would cost me £70 to return, as they are in Denmark. Got intouch with their customer service, and they literally refused to help. Stay away, and stick with an actual company based in the U.K.!!

Ich habe die Schuhe für ca. 100 Euro gekauft. Ich habe sie nur einmal getragen und insgesamt etwa 1500 m darin zurückgelegt. Noch nie haben mir Schuhe derart drastische Verletzungen an den Füßen verursacht. Ich werfe die Schuhe heute nach nur einmaligem Tragen in den Müll, damit sie niemand anderem schaden. Kauft sie nicht!

Unacceptable and shameful service. I ordered sandals on 7 September and I'm still awaiting delivery 17 days later. They are stuck somewhere in the Parcelforce system but no help from Shoe The Bear, despite 4 emails, and two attempts to phone Denmark, no-one picks up the phone, and no-one replies. I will never use this company again.

Hurtig levering og ikke mindst et rigtigt par dejlige sko der levede op til det ønskede.

Super dejligt fodtøj i høj kvalitet. Dertil hurtig ekspedition i kundeservice i forbindelse med returnering.

Mit 3. par saga, de er så komfortable og pæne. De klikker endda på den rigtige måde 😃

Received my shoes quickly and they are just perfect🤩

Hurtigt levering .
Fantastiske lækre støvler... blødeste læder..
Tak..

Smukke støvler og bedste kvalitet! Hurtig levering.

Everything

Ordered my boots they were half price in sale after ordering I read some of the reviews which weren't great well my boots took 4 days to arrive absolutely live them quality is very good they are a perfect fit and will most definitely be ordering more .well done shoe the bear .

The boots took a long time to arrive. They weren’t suitable and I had to pay £20 to return them. I never received a refund and tracking showed they were at Copenhagen customs. 6 weeks later and the boots have been returned to me! It’s cost me £100 and I have boots I can’t wear. I won’t be purchasing from shoe the bear again. Customer service is passive aggressive at best.

So I have several pairs of shoe the bear footwear in size 4. I ordered the iona boots black/khaki in size 4 I got one on my foot but the other no. So I have returned them today at the post office costing £18.25!!!! For a signed return. On boots costing £78.00. I await now to see if I get my refund??? I was 99% sure they would fit. If in doubt do not order or be prepared for paying delivery back to the return address in DENMARK ONLY AT £18.25

Tilasin loaferit. Sain parin, joka oli eri kokoa, 36 ja 37. Yritin palauttaa loaferit. Asiakaspalvelun mukaan minun olisi pitänyt maksaa itse palautus. Laatikko, jossa kengät tulivat, on niin iso että postitus maksaa n. 10 euroa. Piti vedota EU kuluttajansuojalakiin ennen kuin suostuivat hyvittämään maksun, syyttivät inhimillistä virhettä varastolla ja/ tai tehdasta. Ymmärtääkseni kukaan näistä ei aja itse brändiä rikkomaan kuluttajansuojalakia. En tilaa enää toiste.

Update: just to clarify the first review in Finnish - STB sent me a mismatched pair of loafers, sizes 36 and 37. When I tried to return these, customer service claimed I need to pay for the postage and I had to remind them of EU customer legislation for them to agree to refund the price of return. The box was so big it ended up costing over 22 euros... the customer rep blamed warehouse workers, then the factory. I really don't care where the mistake happened, I just want my money back. They agreed to reimburse me for the postage and shoes, we'll see if this happens...

Nem og hurtig betjening og fine behagelige støvler.

Quick delivery and very nice design+high quality.

Super service, hurtigt svar på mail, hvis man har brug for hjælp og returningen.