Rescuemycar.com Arvostelua 27 636

All good, easy to use webpage

I've been with rescue my car probably the last three to five years. the pain used to be that a renewal quote was always significantly higher than if you get went in as a new customer so you always had to book it as a new customer and not accept the renewal. But this year they've taken away loads off the UK national and home cover, they removed help/cover for alternative travel, emergency overnight accommodation and accident assistance, and proceeded to say if you want these things you need to pay for the European cover version which added probably another hundred quid so not surprisingly I've gone elsewhere. changes that have led to lost business.

Purchased national recovery, at home, no excess, breakdown cover from Rescue My Car.

About four/five months after purchasing the cover, unfortunately my car broke down 1,5 hours from my home (Glasgow).
Rescue My Car refused to take my car and me to my home address or the garage that is on the same street where I live. Instead wanted to take me to a local garage in Dundee (!) on Sunday (!) with the next day being a bank holiday (!) Then, I would have to arrange my onward travel to Glasgow. Unfortunately I have had many bags with me, carrying videography equipment.

The other option was to be taken to Glasgow by paying additional fee. Originally quoted me over £260 for taking the car to the home address in Glasgow. Mind you - I purchased a breakdown policy with National Recovery and NO EXCESS!!!

The customer service was very unhelpful, quoting all kids of 'loopholes' in my policy and telling me that the option of taking the car back to Glasgow is off the table due to the tow trucks unavaibilities.

Asked them to text me a complaint form, still waiting for it!

Eventually, I arranged an independent tow truck to take my vehicle back to Glasgow for £190.

AVOID Rescuemycar.com !!!!!!

If I could, I would give 0 stars!

The cover options were exactly what I wanted and it was easy to purchase. Good competitive quote

Very quick response. Very helpful. Would recommend

Ive been a member for 2 years ,but been lucky enough nit to break down until 2 days ago , made the call for help ,they arrived after apox 1 hr , low loaded me on back of lorry ( which was excellent)and was in my.local carage 1 hour later .driver was excellent as well .
Highly recommended them .

I had a breakdown and got recovered quickly from rescue my car and therefore was confident to get same cover for my second car, much better value than the well known competitors, highly recommended

Used the breakdown service once so far and it was quick and easy. Vey happy

So easy to set up....
And the price was great 👍 👌 😀 👏

I have only just joined Rescuemycar but the company came highly recommended to me by a friend.
Very pleased with the service provided and options offered along with extremely competitive rates

Easy to arrange cover and great price

Quick phone call, quote accepted, paid. Painless service, very happy with the service I received.

I made a mistake in ordering a policy twice. It has been sorted by an excellent member of your team

It's the best price according to my requirements, so if they can deliver if/when I need their services then I'm happy.

Used the company for years, only had to use them once a couple of years ago and they were excellent.