Red Sightseeing Arvostelua 119

Helpful guides, thank you Andrea, Bendict, and Charlie

Very nice crew onboard and great atmosphere, altogether a lovely experience with wonderful views.

Great service and experience. Erald och Aeneas gave great service and were quick and polite. Extra shout out to the captain that made a quick stop at our waterside hotel so we could get of there.

Jonathan was a great guide with a good knowledge and fun jokes.
We had a great time!
The only thing was the amount of people on the boat - too packed.

That was a great experience. They were very helpful

Nezdha Luce Issa Christoffer, amazing thank you

More than great service, really nice positive vibes and good people. Big thank you to the crew Nezda, Luce, Issa and Christoffer! Will be recommending and we will be coming back!

I absolutely loved the experience even though i had some trouble with sea sickness and even then they offered me help with lemon and water, everyone was super kind and extremely welcoming. If I go there again I would definitely do this again. Thanks to the crew Malin, Jesper, Luce and Johan

The boat ride was nice and i think her name is Elva shes working on the ship and shes beautiful,would like to take her to coffee somethimes

The pizza cruise with RED Sightseeing in Stockholm was very well organized and the staff Ella, Luce, Johan and Ludvig were very friendly and service minded. On top of that the pizza tasted great! A most enjoyable evening!

I thoroughly enjoyed this cruise. I originally booked the day before but I missed it so I decided to rebook for the next day especially as it was my last day in Stockholm and I'm happy I did. I got to enjoy the scenery along the coast, sit back enjoy some great tasting pizza and just relax. To the crew Luce, Johan, Daniel and Ludvig, you guys are fantastic and keep up the good work.

I highly recommend!!

Es war eine sehr informative und interessante Fahrt. Johan und Elva waren sehr nett und freundlich.

Kate and Sara made a beautiful tour even better with their great service. Awesome!

Ottima crociera sui fiordi, personale gentile e disponibile, in particolare Harik, Sofia Vitor, bravissimi accompagnatori.

It was a rainy day and very few people onboard. Our plan was to jump off at the Royal castle but the driver (named Kate) asked us if we want to go again which we did and also then we had time for a second beer along the tour. Two thumbs up to Edith who served us.

They were on time is for the one star .. drivers (some)had attitudes. Would make a two or three second stop without saying which stop it was and drive away. I notified the driver I needed to stop at the train station and he nodded his head but he drove right by it without stopping even after I was standing near the door. Had to walk several blocks to the station when he did finally stop.

I had an extremely disappointing and frustrating experience with Red Sightseeing during a cruise stop in Nynäshamn (Carnival Cruise). This company completely failed to deliver on its promises, misled passengers, and showed an alarming lack of customer service and accountability.

From the beginning, we were clearly told there would be three return shuttles from Stockholm to the port: 12:30, 1:30, and 2:30. I specifically asked both a staff member and the bus driver to confirm this, and they each assured me the buses leave at those set times, regardless of how full they are.

Wanting to avoid the over-crowded last shuttle (as warned by the company themselves), I cut my time short in Stockholm and returned for the 12:30 shuttle, arriving 10 minutes early. However, by 12:50 it became clear something was wrong—passengers began saying that the bus wasn’t going to leave until it was full. This was never communicated in advance. In fact, it directly contradicted what their staff and driver had assured me.

To make matters worse, we were left sitting in a hot bus with no air conditioning for over 30 minutes with no communication, no update, and no apology. The bus finally left at 1:03, wasting valuable time that many of us had planned carefully due to our cruise schedule.

While waiting, passengers started discussing what we had paid—and the inconsistencies were outrageous. Some had paid €30 for both bus and boats, others €39 for just the bus, and still others €39 for bus, boat, and a canal tour. There was no transparency or fairness in the pricing. It felt like a random system designed to squeeze money from unsuspecting tourists.

I personally asked for a partial refund, both for the time I lost and for what appeared to be clear overcharging. A staff member was kind enough to call Manager Veronica on my behalf, but Veronica refused to speak with me or come to the bus to address the issue. Manager Sebastian was also contacted but, like Veronica, he did nothing to assist or respond to the situation. Passengers were ignored entirely.

Red Sightseeing’s handling of this situation was completely unprofessional and disrespectful. They misled passengers about departure times, charged people inconsistent prices, and abandoned us in a hot, stationary bus while hiding from complaints. This is not a company you can trust with your time or your money.

Avoid Red Sightseeing at all costs—especially if you’re a cruise passenger on a schedule. There are better, more reliable ways to see Stockholm. This company doesn’t deserve your business.

Issa och Tomas skötte sightseeingen perfekt👍🏻🌞

You must offer better communication on bus/boat pickup times. I missed my last boat and bus pickup due to misinformation. Kudos to Ida, Thea, and Johanna for excellent customer service in helping me navigate the tour route.

Very nice trip with Zulema, Erald and Edith. We enjoyed it a lot. Family with 2 teenagers.