I really trust this company to provide healthy products of the highest quality. I’ve used their supplements for years, and have now added bone broth protein, beef sticks and beef tallow to my regular... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
They spam me with ads on YouTube claiming 30 sticks for $36 or 60 sticks for $72 but no sign of these offers or sales on their website. Classic false advertising scammers use to trick potential custom... Näytä lisää
Yritys on vastannut
As a new and recent customer, ive had a great experience with paleovalley. I've only tried the bone broth protein so far and absolutely love it. My favorite so far is the unflavored, i add it to every... Näytä lisää
No joke PV is my favorite company to order from. They are innovative and make products you actually need and use! Their customer service is hands down world class. Maximum referral score to give them.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Paleovalley, our mission is simple: create the most nutrient dense, clean ingredient products on the market and stand behind every single one of them. We believe that real food should be the foundation of a healthy life, and everything we make reflects that commitment. From sourcing to formulation to packaging, we never cut corners because your health is worth more than that. Our product lineup is crafted for people who refuse to compromise on quality. Our fan favorite 100% Grass Fed Beef Sticks come in a variety of bold flavors including Original, Teriyaki, and Jalapeno, and are made with no problematic ingredients, just real food you can feel good about. Our Bone Broth Protein Powder delivers a clean, delicious source of protein that blends beautifully into coffee, smoothies, or cold water. Our Superfood Bars, supplements, and full product collection are all formulated with the same uncompromising standard: the highest quality ingredients available, period. We also believe that outstanding customer service is not a bonus, it is a baseline. Every customer is backed by our 60 day money back guarantee, and our support team is committed to fast, fair, and genuinely kind resolutions every time. Whether you have a question about a product, need to adjust your subscription, or want to start a return or refund, we make the process simple, prompt, and stress free. We show up for our customers after the sale because that is when it matters most. Our subscription program is designed to put you in complete control. We send advance notice before every order so you are never caught off guard, and if something slips through unexpectedly, we will always make it right. Flexibility, transparency, and trust are at the core of how we operate. Paleovalley is more than a supplement company. We are a community of people who believe that nourishing your body with real, high quality food is one of the most powerful things you can do for your health and your family. Thousands of loyal customers across the country trust us not just for our products, but for the experience of being truly taken care of. If you are looking for a company that delivers on both quality and customer care, give Paleovalley a try. We back everything we sell with our guarantee, and we think once you experience the difference, you will never look back.
Yhteystiedot
4,3
Erinomainen
648 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great products
Efficient, helpful and friendly team who go out of their way to assist you.
Products are superb and our family can’t get enough especially of the beef sticks .
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Hi there,
Thank you so much for this lovely review. It makes me really happy to hear how helpful and friendly our team has been when you needed support. We always want things to feel easy and welcoming on your end.
I am also glad your family is enjoying the products, especially the beef sticks. That means a lot to us.
We are grateful to have you as part of the Paleovalley family. If you ever need anything at all, I am always here to help.
We just got the order and had to try…
We just got the order and had to try the venison sticks....delicious, a little spicy for us oldies, but delicious. We make venison jerky & your flavor is just as good. We plan on gifting some for Christmas. Thank you for fixing my mixed up order.....immediately, great friendly service. Definitely going to be repeat customer.
Kevin & Sheila
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Hi Kevin and Sheila, thank you so much for sharing this. We’re really glad to hear you enjoyed the venison sticks, even with a little kick, and it means a lot that you’ll be gifting them for Christmas.
We’re also happy we could fix the mix-up right away for you. Our team works hard to make things easy, and it’s great to hear that came through.
Thanks again for the kind words and for choosing Paleovalley. We’re excited to have you as repeat customers!
Ordered 5 types of meat sticks they…
Ordered 5 types of meat sticks they were horrible.
You know the smell of canned cheap dog food, that's what they all taste like.and so much pepper that it's not appealing.paid almost 100 dollars and unable to eat them ,buyer beware
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Hi there, thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our meat sticks wasn’t what you were hoping for. That’s never the outcome we want.
We weren’t able to locate any messages from you in our system under your name, but we’d really like the chance to look into this and make it right. When you have a moment, please reach out to us at support@paleovalley.com
with your order details so we can help you as quickly as possible.
We truly stand behind the quality of our products and want every customer to feel good about their purchase. We’re here to help and appreciate the opportunity to sort this out for you.
Delicious and nutritious bone broth and whey!
The bone broth, the vanilla, and chocolate are absolutely delicious! I love that they flavor it with stevia because I can't have sugar. It's SO nice to be able to have hot chocolate again! I also use the vanilla in plain yogurt to sweeten it and give it extra protein. If it was just flavor, that would be one thing but the extra protein has been such a boost to my health! I sleep better and feel better than I ever have!
I also like to use the turmeric and ginger in soups. I use the unflavored to give me extra protein and collagen.
Additionally, I love both the vanilla and chocolate whey protein! I can't rave enough about these products I mentioned. I tell my family members and friends!
The customer service has been very responsive to my requests and issues as well!
I'm so happy to have something that tastes so delicious and is good for you, too!
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. It makes our day to hear how much you’re loving the bone broth and whey, and that they’ve become such a helpful part of your routine. We’re really glad the stevia option works well for you and that you can enjoy things like hot chocolate again without the worry.
It’s wonderful to hear how you’re using the different flavors, from sweetening yogurt to adding turmeric and ginger to soups. We love knowing our products are supporting your health and helping you feel your best.
Thank you as well for spreading the word to your family and friends. And we appreciate the shoutout to our customer service team. We’re always here to help.
We’re so happy you’re enjoying everything!
Tastes Delicious!!
Love this sticks! I never eat the other beef sticks are gross, but Paleo Valley beef sticks and summer sausage are delicious. The texture is good, portable, and satisfy hunger. Highly recommend.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. We are thrilled to hear how much you enjoy our beef sticks and summer sausage. It makes us happy to know the texture, flavor, and convenience have been such a great fit for you.
Hearing that our products stand out from others really means a lot. We work hard to keep everything clean, high quality, and truly enjoyable.
We appreciate the recommendation and are grateful to have you as part of the Paleovalley family.
My questions were answered quickly and…
My questions were answered quickly and pleasantly.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you for sharing this. We are so glad to hear your questions were answered quickly and that the experience was a pleasant one. We are always here to help and truly appreciate you taking the time to leave a review.
Missing items? No problem!
My order was missing items and when I let PaleoValley know, the missing items were immediately in the mail to me. I even got to keep the extra item that was sent by mistake! Merry Christmas to me! TY!
I have been ordering their meat sticks meat sticks and my whole family loves them!
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. I’m really glad we were able to get those missing items on the way to you right away, and that the extra item worked out as a little early Christmas surprise. That made me smile. It’s also great to hear that your family loves the meat sticks. We appreciate you and are always here if you need anything.
I love the protein powder chocolate and…
I love the protein powder chocolate and vanilla. They help me get to the protein number for muscle growth. I’m 74 years old and lift weights. Also, I have communicated several times with customer support about purchasing additional protein as a gift and they have always responded quickly. I will continue to promote your products.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. It’s amazing to hear how our protein powders are supporting your goals, and we love that you’re lifting and staying strong at 74. That is so inspiring. We’re also glad our team has been able to help you each time you’ve reached out, especially when purchasing protein as a gift. Your support and willingness to recommend us truly mean a lot. We’re always here for you.
Great customer service
Great customer service. I asked to combine shipments so I could take advantage of free shipping and was pleasantly surprised how quick and easy it was, even on the weekend.
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. I’m really glad we could help you combine your shipments and make everything quick and easy, even over the weekend. We always want things to feel smooth and convenient for you. We appreciate you and are here anytime you need us.
Poor taste
I ordered the product SUPERFOOD GOLDEN MILK. I really didn't like the taste. Tasted like sour milk. I was very disappointed. I'm having a hard time finding the site to return the 2 supplements that I ordered for a refund. Can you help me?
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing your feedback with us. I’m really sorry the Superfood Golden Milk didn’t hit the mark for you. The flavor definitely shouldn’t taste sour, so I can understand why that was disappointing.
We’re always happy to help with returns and refunds. Please reach out to us at support@paleovalley.com
and include your name and order number, or feel free to log into your account at paleovalley.com to start a return. If it’s easier, we can guide you through the whole process once we hear from you.
We truly want you to love every product you try from us, and we’re here to make this right. Thank you again for giving us a try.
I love the product BUT
I love the product, especially the original flavor. The others are a little too spicy for me but then my husband says I'm negative spice. My one complaint is the packaging at the top that doesn't separate enough to open the package. Very frustrating to the point that I might not order the product anymore.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing your feedback with us. It means a lot that you love our beef sticks, especially the Original, and your “negative spice” comment genuinely made us smile.
I’m really sorry to hear about the frustration with the packaging. That should never get in the way of enjoying your snacks, and we don’t want this to impact your experience or cause you to consider not ordering again. We’re currently reviewing updates to our packaging, and feedback like yours is exactly what helps us improve.
If you ever receive a pack that’s difficult to open, please feel free to reach out to us at support@paleovalley.com so we can make it right for you. We’re always here to help and want every order to be easy and enjoyable.
Thank you again for being part of the Paleovalley community. We hope to keep you and your husband stocked with your favorite flavors.
Love the meat sticks
Love the meat sticks. I always keep them in stock!
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for your kind words. We’re thrilled to hear you love our meat sticks and keep them on hand. That truly makes our day. If you ever need help with flavors, subscriptions, or anything at all, we’re always here at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.
Great variety of quality products
Great variety of quality products and very good customer service
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. We’re truly grateful for your kind words about both our products and our customer service. It means a lot to us. If you ever need anything or have questions about any of our items, we’re always here to help at support@paleovalley.com
. We appreciate you being part of the Paleovalley family.
surprise subscription
I bought some beef sticks on sale. next thing I know I'm on a subscription that automatically takes money off my credit card. And at double the initial cost. and I can't find information on how to cancel.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing your feedback. I’m really sorry for the frustration this caused. Our subscriptions are completely optional, and you’re always in full control of making changes or canceling at any time.
If you prefer, our team can take care of it for you. Just send us a quick email at support@paleovalley.com
and we’ll gladly help right away.
You can also cancel on your own by logging into your account at paleovalley.com and selecting Manage Subscriptions.
We truly appreciate you giving Paleovalley a try and are here to make this right for you.
This company is great to work with
This company is great to work with. Any questions they have fantastic customer service. Products are shipped quickly . The meat sticks are DELICIOUS!
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for sharing this. We’re thrilled to hear you’ve had such a great experience with us and that our team has been able to help whenever you’ve had questions. It’s wonderful to know your orders have arrived quickly and that you’re loving the meat sticks. We’re grateful to have you as part of the Paleovalley family and are always here if you ever need anything.
I was promised the product would arrive in 3 days
I was promised the product would be in my hands in 3 days. 6 days and nothing
22. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you for sharing this. I’m really sorry your order has taken longer to arrive. You should never have to wait past the timeframe you were given, and I understand how frustrating that is. This isn’t the experience we want for you. Please reach out to our support team with your order number so we can look into the delay and make it right for you right away. We truly appreciate your patience and the chance to fix this.
Absolutely love it all!
Absolutely love all of the PaleoValley products we have tried- superfood bars, meat sticks, electrolyte powder, and Bone Broth protein powder! They are all yummy and super clean ingredients! The subscription makes it easy to keep our snacks stocked but is also extremely easy to make changes to your order each cycle (including the ship date or frequency so you are not stuck ordering products you don’t want or need). Autumn is a mom on a mission and I trust her products!
22. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for this amazing feedback. It means a lot to hear how much you’re loving the superfood bars, meat sticks, electrolytes, and our Bone Broth Protein. We work really hard to keep our ingredients clean and our products something you can feel good about, so your kind words truly make our day.
We’re also glad the subscription has been easy for you to manage. Flexibility is important, and we want you to always have exactly what you need without any hassle.
Autumn’s mission is at the heart of everything we do, and it’s wonderful to know that trust comes through. We’re so grateful to have you as part of the Paleovalley family and are always here if you need anything.
Paleovalley offers subscription based
Paleovalley offers subscription based, repeat orders. I would have claimed a 30% discount subscription offer if the purchase agreement was that products never shipped without a confirmation response /email. I don't like anything fully automatic without a confirmation on my end. You can change the shipment date but its too easy to miss their auto email.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you so much for taking the time to share this feedback. I truly understand wanting full control over every shipment and I am sorry if the renewal reminders were easy to miss.
Our subscription program does send an email before each order renews, and customers can adjust dates, skip shipments, or cancel anytime through their account. While we are not able to require a confirmation before a shipment goes out, your feedback is important and helps us continue improving the experience.
If you ever need help managing your subscription or have questions about upcoming orders, our team is always here to support you at support@paleovalley.com. Thank you again for sharing your experience with us.
Great product, terrible support
Great product. Terrible support. That’s it.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Hi Brant,
Thank you for taking the time to share your feedback. I’m truly glad to hear you enjoy the product, and I’m equally sorry that your experience with shipping and communication has been frustrating. You deserved a smoother and more predictable delivery process.
Our team did work closely with you throughout your order timeline, including checking charges, providing tracking, looking into the delivery photo, arranging a full reship when we learned the first package was likely stolen, and adding instructions for the driver. I can see how it would still be disappointing when those delivery notes weren’t followed and the carrier didn’t ring the bell. That part is absolutely on us to improve.
We genuinely appreciate you calling this out, and we’re actively working with our fulfillment partners to reduce issues like this. Your feedback helps us do better. If you decide to give us another try, we’ll be here to help and make sure your next experience is a better one.
Thank you again for sharing your thoughts.
They sent the wrong flavor of beef…
They sent the wrong flavor of beef sticks (simple and easy human error) when contacted via email (simple and easy to find contact form on their website), they sent immediate communication back of when to expect a response. They are correcting the order with no work to be done on my side and , as a bonus, I get to try the flavor they accidentally sent!
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä paleovalley.com
Thank you for taking the time to share this. We’re really glad the contact process felt simple and that our team was able to get back to you quickly. Mistakes happen once in a while, but we always want the fix to be easy on your end. We hope you enjoy the extra flavor you get to try. If you ever need anything, we’re here for you.
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