Pesquisei varias hoje aqui e a que mais rápido e melhor atendeu foi suporte de vocês. Hoje é domingo e fui atendido por uma pessoa de verdade, fiquei surpreso e já marquei um DEMO amanhã para conhecer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The young lady I worked with was quite patient. Every question she offered an accurate answer and provided video when I diddn't understand. The Live studio will replace Zoom and Streamyard. The... Näytä lisää
I signed up with OneStreamLive 5 years ago, and never used the account. I wanted to ask about a live stream so I went to the chat for answers. Fehmida, the support agent, jumped into the discussion an... Näytä lisää
Ahmed was extremely helpful in helping resolve our issue with having their logo appear on our live stream even as we pay for the standard package. We love using OneStream.live as their rates were more... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
OneStream Live is a cloud-based live streaming and multistreaming platform trusted by creators, businesses, educators, event organizers, and organizations worldwide. From a single dashboard, users can broadcast live and pre-recorded videos simultaneously to 45+ social media platforms and the web, including Facebook, YouTube, Instagram, TikTok, LinkedIn, Twitch, and more. OneStream Live offers multiple ways to go live. Users can create professional broadcasts with Live Studio, featuring multi-camera switching, screen sharing, overlays, guest streaming, scenes, Teleprompter, Live Sales with QR code, and Unified Chat. They can also connect external encoders such as OBS, Streamlabs, Zoom, and other compatible tools using RTMP, RTMPS, SRT, or WHIP protocols. With Pre-Recorded Live Streaming, users can upload videos, schedule broadcasts, create playlists, and run automated 24/7 streams. Stream Players allow users to embed customizable HTML5 live streams on websites and blogs, while Custom Websites help create branded streaming pages with custom domains, password protection, live chat, and analytics without external hosting. OneStream Live also offers mobile apps for iOS and Android, making it easier to manage and stream content on the go. The platform is used for webinars, live events, church services, live commerce, gaming, concerts, education, and brand livestreams.
Yhteystiedot
02100, Espoo, Suomi
- care@onestream.live
- onestream.live
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great and fast suport
great and fast suport, thank you very much
Over and above
Customer service rep Fatima was very helpful and she went above and beyond to make sure that I had access to my account
Amazing customer service
Amazing customer service! Very patient, kind and professional!
Knowledge and efficient help with my…
Knowledge and efficient help with my issue from Mia.
everything was awesome
everything was awesome. thank you for your help. Fehmida
Great customer service,Mrs Chloe Very…
Great customer service,Mrs Chloe Very patient and kind
Elle was a great support
Elle was a great support , she knows how to provide you with the best support and resolve your issues fast and easy ..
Fehmida was excellent she explained the…
Fehmida was excellent she explained the issue and helped me correct it quicky. Great support again.
Very good person with nice knoledge
I was struggling to navigate the…
I was struggling to navigate the updated version. Lady Olivia Noor Fatima called me in real time and assisted me. The customer care is exceptional, and I felt that I chose the right platform for my live streaming. I am in South Africa and I am a satisfied customer.
Great Working with MIA & Olivia They…
Great Working with MIA & Olivia They were awesome helping out
Aneeqa is very professional and helpful…
Aneeqa is very professional and helpful and very patient and knowledgeable of this field she took the time to help me overcome the obstacles i was facing and get up and running. She is an gem and asset.
⭐ 1 Star
⭐ 1 Star – Avoid OneStream
Terrible experience with OneStream.
My stream was unstable from day one, with YouTube repeatedly showing “No Data.” I contacted support for 4 consecutive days and repeatedly requested a refund, but instead of refunding me, they asked me to wait for a system upgrade.
After 4 days, they upgraded the system but changed my plan and removed the 24-hour streaming option that I actually needed. On top of that, even a single 1080p stream is not properly supported.
I paid for a service that never worked properly, reported the issue immediately, waited as instructed, and still got no refund.
Very poor service, poor communication, and extremely disappointing customer support.
I would not recommend OneStream. 1 star only because 0 stars isn't an option.

Vastaus yritykseltä OneStream Live Inc.
I must tell you that Raza has been God…
I must tell you that Raza has been God Sent, he took his time with me, a senior citizen and actually walked me through many steps, I would have been very lost without this young man. He is a tremendous assest to your company...
Rigid. Unhelpful customer service. $$$ Neat service though.
It turns out I didn’t really need what they had for my business so I was going to maybe do it another time… I use their service for about a month and after paying for the year realized that I probably just have to let that money go wasted for the rest of the year.… I didn’t really return to the email address I had opened up for this part of my new business. So I finally opened it up about a year later and noticed too late that they had just charged me for another year. I contacted them and there was absolutely no flexibility even though I barely used it at all! Buyer beware- there’s no flexibility. You will lose the your payment and there’s no option to just pay for a year. I’m flabbergasted at their lack of flexibility in an obvious situation… However, it worked great when I used it. .

Vastaus yritykseltä OneStream Live Inc.
It was great talking to her
It was great talking to her, it was clear and elaborative! Thanks Sobia.
If I could give this company ZERO…
If I could give this company ZERO stars, I would! I purchased a basic plan, thinking I would have access to the minimal things it has to offer, like changing my background. NOPE... You gotta pay more money for that. You wanna put your own custom graphic for a background? NOPE... You have to pay more money, even though it doesn't state this anywhere on it website.
If you are looking for a platform to livestream, I WOULD NOT recommend OneStream. They will take your money, not provide a good service and not think twice about it. Also, they wont allow you to delete your form of payment so they can take from your account, even after you think you deactivated your account!! DONT USE THIS COMPANY!!! They are scammers! Now I have to report fraud to my bank and cancel my debit card. This company is not worth the hassle! Their customer service sucks and they do nothing to remedy the situation! BUYER BEWARE!!!!!

Vastaus yritykseltä OneStream Live Inc.
VERY fast response in the customer help…
VERY fast response in the customer help chat! Aneeqa walked me through everything, and I'm all set to go live with OneStream now! Very pleased with the customer service.
I had some difficulties understanding…
I had some difficulties understanding how exactly to integrate OneStream Live into my streaming setup. Support was extremely helpful and got me going quickly. Would recommend for your re-streaming needs.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







