Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Brad done my instalation, he was very polite, covered his shoes so as not to get my carpets dirty. Brad was very professional and explained everything so I understood. Thanks Brad you are an amazing... Näytä lisää

Saanut 5/5 tähteä

Brad arrived on time and did an excellent job. He was very helpful and explained everything. He also helped us to put the internet on our phones which is above and beyond what he was required to do

Saanut 1/5 tähteä

I have a broadband with Netomnia-youfibre and my broadband has been down for 13 days now. Silence is deafening. Absolutely atrocious customer service. If anyone offers you broadband associated w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service. From start to finish, the whole process was simple... Näytä lisää


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

99 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 86 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Brad arrived on time and did an…

Brad arrived on time and did an excellent job. He was very helpful and explained everything. He also helped us to put the internet on our phones which is above and beyond what he was required to do

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brad done my instalation

Brad done my instalation, he was very polite, covered his shoes so as not to get my carpets dirty. Brad was very professional and explained everything so I understood.
Thanks Brad you are an amazing guy and engineer

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

My broadband has been down for 13 days now. No idea when it will get fixed.

I have a broadband with Netomnia-youfibre and my broadband has been down for 13 days now. Silence is deafening. Absolutely atrocious customer service. If anyone offers you broadband associated with Netomnia or youfibre do some research before you sign up. Especially read 1 star reviews for Youfibre and Netomnia.

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Netomnia-logo

Vastaus yritykseltä Netomnia

Hi J D,

I'm really sorry to hear this, this definitely isn’t the experience we strive for.

I would love to get this fixed for you straight away- if you drop me an email directly to chelsea.albrecht@netomnia.com I would be happy to get an engineer out to get your services back online, along with reviewing how we got it so wrong to ensure we learn from this and it doesn't happen again.


Thanks,

Chelsea

Customer Director

Saanut 5/5 tähteä

Great friendly service

Smooth experience end to end, huge shout-out to brad, clean install and friendly, went the extra mile with helping, top lad

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend Brad for the job. Very neat installation.

Brad did a fantastic job. He arrived when expected and called 10 minutes prior to arrival. He used shoe covers to protect my carpet and was very polite. The cable installation was very neat and he won’t over and above as if it was his own house. He demonstrated the speeds and very happy overall. Would highly recommend.

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Jaks installation of WiFi

Jak provided clarity through the whole process, it was extremely smooth and he was very professional. The installation was fast and he was a very friendly guy.

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Probably the best comms company out there...

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service.
From start to finish, the whole process was simple and other than a collapsed duct a few meters from the house, without any hitches. Everything done in the timeframes indicated with service go-live as promised.
Everyone I spoke to from first sales enquiry, to guys pulling the cables, to the installer (Andrew) were all very professional and efficient. Andrew did a sterling job with the install; very neat and tidy work.

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Service, great work

Jak went above and beyond with my You Fibre install. I was starting to lose the will with You Fibre and waiting for my install, but Jak arrived and saved the day with a smile on his face. Jak got on on with the job in hand, explained how everything was set up before he left and tested and ensured all was working as should and expected. If only You Fibre had sent Jak weeks ago!!! Thank you Jak, it was really nice to meet you, keep up the fantastic work you do.

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bellshill Engineer Scott

Really pleased with the service Scott had provided today. He was polite/ professional and willing to listen to customer's needs. Had my full fibre network installed today and already seeing a massive difference in internet speed. Well worth it.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really pleased with the whole process

Really pleased with the whole process. Shaun knocked on our door - very polite explained the process. Booking app was quick and convenient. On Installation day Jak Sword turned up and was very polite and professional. Got me set up on my main devices and TV too. Very enthusiastic about his job which was very sweet to see.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

You fibre installed by Brad

Had a visit for installation from Brad .

Based in Newport in wales and the service was great , Brad helped with installation and ensuring the connection was at the expected speed.

Also ensured the modem and wiring was all secure and neatly installed.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brad came to carry out my installation…

Brad came to carry out my installation and I couldn’t be happier with the service. He was polite, tidy, and very knowledgeable, explaining everything clearly and making sure the job was done to a high standard. He worked efficiently, left everything clean and organised, and made the whole process smooth and stress-free.

I would highly recommend Brad to anyone looking for a professional and reliable engineer.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Big thanks to Brad for the…

Big thanks to Brad for the installation recently. He took the time to explain exactly what he was doing and made sure everything was working perfectly before he left. He was very respectful of me, my family and my home and left the work area spotless. It’s rare to find an engineer who is both skilled and so personable. 5 stars!

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing!

Just had a guy called Jak Sword round to fit my youfibre and can I say he is absolutely amazing! Top class service and he knows his stuff! He was polite and friendly and a credit to the company! He explained everything he was doing and cleaned up after himself. I actually can’t recommend him enough! Thank you Jak and keep doing what you’re doing. It was a pleasure to meet you and you’re a fantastic young man! 🙌🏻

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Internet installation

absolutely fantastic, Brad our engineer was very polite and friendly, explained everything we needed to know and very clean. 10/10

19. maaliskuuta 2026
Oma-aloitteinen arvostelu

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