Gratsi Wine Arvostelua 421

Quick response why shipment was delayed and also gave me a couple of options for the inconvenience. Great customer service!

Well done! Smooth and easy.

The red wine is tasty! I’m a big fan and on my 3rd order. Their customer service is also very responsive and fair, which makes for a good experience for once!

Thank you for your prompt reply. I was home the other time and had the gate at the end of the driveway open. I can’t hear if they don’t honk the horn. The driver can leave my order just beyond the gate and it will be fine. It says I have to sign for it but if the driver doesn’t alert me I won’t know they are here. Is it possible for you to instruct the driver to leave it just beyond the gate behind the trash can and I will get it?

I wasn’t able to be home when my shipment was supposed to arrive so I sent an email explaining that. I never expected to hear from anyone but within a few hours I got a response and a new delivery date was chosen. Excellent customer service, oh and the wine is delicious!!!

Quick response for me. Thank you

Very fast and customer centered response.

Love Gratsi Wine!🍷
Customer Service is the Best and reply quickly!!

Gratsi is the best! Their wine is so good & customer service is quick, kind, & efficient. The white wine is my favorite but I also enjoy the red & rose. My husband has never been a wine drinker but found himself loving the red. I normally hate rose but actually really like their rose. Since discovering Gratsi’s wine I can’t drink other wines because they now taste so sugary. I’d recommend this wine to everyone.

So far my experience has been bad! Since this last issue with the wrong address, I put in another order and somehow it didn’t register in your system so I haven’t received the wine or anything from your people when it will be delivered.

Immediate response with resolution.
The product is really good we just had a bad box which was replaced or is being replaced. It was easy and customer service is excellent.
Thanks Eunice

First of all, I love the red wine. Waiting on my third shipment and found out it is held up at customs. Customer service is top notch, very quick to get back with me.

I appreciate the quick response on the reasoning behind the delay. I have my order dropped at the local UPS store and I didnt want to miss the pickup before it was sent back. Also appreciate the discount for the wait. Thanks again Gratsi!!

I wanted to take advantage of a free wine glass offer, and it was handled quickly and efficiently. Looking forward to receiving my Gratsi Wine!

I need to cancel the order as no longer want to receive. There is no way to cancel - I did not subscribe.
Your web site has NO place to cancel. I am not interested in getting subscription
I WANT CANCEL the order I placed.
Please help my.I have the right to cancel at least abide my wish. If I write a review - it would not be nice
I am looking forward to see how you help my!!!!

Gratsi Wine is my go-to now. I love the taste, the fact that is has NO SUGAR AND NO ADDITIVES is a healthy benefit. The company is so easy to work with if changes need to be made to your order. I recommend GRATSI !!!!

Was very quick on getting back to me. Thank you. This wine lives up to all that it advertises. The only thing that I know that I do is I let it air for a few minutes before I start drinking it, but I love the feeling and the absolutely no hangover or anything close to it.

Amazing customer service and as much as I love the wine I love their fast response and how much they helped me even more! Customer for life ♥️

Fantastic customer service and communication! Love this product and will continue to purchase!