If you are looking for a merchant service provider Global Payments should be No.1 in your list. Great service provided by Sarita. She made renewal an absolute breeze. Thanks Sarita.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Slightly frustrating getting through to the right place (got cut off once) but once I was speaking to Robbie in Ecom Support, he was excellent. Very helpful, clear and efficient. Just what you want fr... Näytä lisää
Yritys on vastannut
Overall there were teething problems but I cannot fault Vishali Jasat who was impeccable from the start. The issues were software based, not her role, but she pressured and escalated on my behalf and... Näytä lisää
Yritys on vastannut
I have used Global Payments for my card processing for the past 23 years. Friendly & helpful staff, especially Tom Baines who has been my go to, he has answered any questions & resolved any issues qui... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Granite House, Granite Way, LE7 1PL, Syston, Leicester, Yhdistynyt kuningaskunta
- 0800 731 8921
- Customer.Services@globalpay.com
- globalpayments.com
4,6
Erinomainen
4 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Disappointed is not even the word to…
Disappointed is not even the word to describe my experience. I felt like I was scammed and was being chased for money I didn’t know that I owed or was aware of in the first. I tried to rectify the issue of the misunderstanding and to no avail.
22. marraskuuta 2025
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your feedback. I’m sorry to hear of your experience. We’ll look into this, and someone in our team will get back to you.
Many thanks, Amelya
Carl Longland
Thank you Carl Longland for for such a great service, straight forward and happy to negotiate the best terms possible.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Paige is very helpful
Paige is very helpful, efficient and responsible, glad to have services with global payment and Paige. Many thanks again.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Cole was very efficient and…
Cole was very efficient and accommodating in renewing the contract.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Good and prompt service provided by Ms. Paige Saunders
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Great service once again
Great service once again. Thank you for you're speedy and excellent service 😊.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Azizi prompt in response, professional and helpful.
Azizi, has always been prompt in response, professional and helpful.
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi was super quick in helping me…
Azizi was super quick in helping me with my request
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi Was very helpful
Azizi Was very helpful, he was quick to respond and very knowledgeable
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Great service as always
Great service as always, thank you Azizi
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi was really helpful and made the…
Azizi was really helpful and made the process of our end of contract term renewal easy. He also offered helpful insights with card machine options. Thanks Azizi!
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Very easy good rates and would…
Very easy good rates and would recommend.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
The renewal process was made to be very…
The renewal process was made to be very simple and dealt with very efficiently.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Unprofessional Company with Hidden Charges
Our small business used Global Payments from 2019-25. Their per-transaction fees are cheap, but overall, they have cost us more than other providers. They refused to replace faulty terminals unless we extended our agreement. Also, watch for additional charges on your bills and read the small print in the agreement carefully! We were charged a restocking fee of £422 at the end of our contract for 4 terminals, even though we only had 2 (faulty ones)! We have tried for 6 months to get a refund for the money they took from our bank account. We were lied to on the phone—we were given a date twice for when we would receive the refund, but it was never paid. The only options left are the Financial Ombudsman or the small claims court.
STILL UNRESOLVED.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to provide your feedback. I’m really sorry to hear that your experience has fallen below the standards we expect. We have sent a request for more information from you so we can reach out and look into this further.
Many thanks, Amelya
Paige was extremely helpful and…
Paige was extremely helpful and knowledgeable when it came to renewing and reviewing my Global rates. It was all done in about 15 mins.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Great pro-active service from Cole…
Great pro-active service from Cole Longland in the retentions team. Thank you once again for all of your help and assistance from start to finish!
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Excellent customer service
Excellent customer service. Very helpful and friendly.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Poor company
Do not use this company, shut my account down as the £12 monthly fee got declined, they made no effort to contact me regarding this and just shut my account down, threatening debt collection over £20, getting hold of someone is impossible.
Edit: follow up request not sent from company.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to provide your feedback. I’m really sorry to hear that your experience has fallen below the standards we expect. We have sent a request for more information from you so we can reach out and look into this further.
Many thanks, Amelya
Positive on-boarding experience.
Our Company opened a card processing account with Global Payments in October 2025, the onboarding and compliance process was straightforward and easy. Support from our allocated Account Manager, Elisabeth Wilson, certainly helped ensure a smooth transition.
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Elisabeth.
Many Thanks,
Amelya - VOTC Executive
Great service from Mobu Miah
Our sales account manager Mobu Miah was really helpful and got me set up very quickly and efficiently. Very patient with all my questions. Overall great service!
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Mobu.
Many Thanks,
Amelya - VOTC Executive
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