Everpress Arvostelua 734

As a first-time buyer, I had a small issue with my order, but the Everpress team couldn’t have handled it better. They got in touch right away, were incredibly professional, and genuinely cared about making things right (I think his name was Tim). What stood out most was how they actually listened, it was taken seriously, and their solution was both thoughtful and effective.

Mistakes can happen anywhere, but how a company responds says everything. Everpress absolutely nailed it. I’m genuinely impressed and grateful for their kindness, efficiency, and commitment to their customers. Five stars, without hesitation.

After my order, I received a T-shirt with a large dark stain around the design. Clearly a production error. Customer service replied politely and offered a replacement or refund. I responded right away, but then nothing: no reply, no new shirt, no refund for six months (I wrote three emails about the issue in total). I used to be a regular customer (10–15 orders), but since a while now, the quality has dropped drastically: crooked prints, wrong sizes, faded colors and poor customer service. Just don't order...

Just received my sweatshirt from Everpress and I’m really happy with it. The quality is great, the print looks exactly like the photos and the delivery was smooth. Would definitely order again!

Besides the excellent quality of the products, Everpress also offers incredibly effective, kind, and genuinely humane customer service

After experiencing an issue with my order, the Everpress team reached out very quickly and handled everything with great professionalism. They truly listened, took my feedback seriously, and offered a great and genuinely helpful solution. I’m really impressed by how much they care about their customers and make sure every situation is handled properly. Issues can happen, but what really matters is how a brand responds and Everpress did it perfectly.
Thank you again for your kindness and efficiency!

Item received today which I was really happy with. The quality of the t-shirt and print were fantastic. I feel you can judge a company on the basis of its customer service and when things go wrong how quickly they resolve it and I have to say 10/10 for fantastic and very quick customer service response. I would definitely order again.

My order ho should arrive 2 months ago , still haven't received it.
After sending several emails they replied the last one telling me they will sort this out......still after 1 more month nothing done and order never received.

Really loved the design from one of my favourite creators, and the T-shirt looks great! Super happy with how it turned out, would definitely recommend Everpress!

Great shopping experience, affordable, quick delivery and good quality. Customer service were quick to respond and resolve some changes to my order too. Highly recommended

I love my Everpress order, the product is great quality and feels really well made. What I especially like is their zero waste model, it’s such a smart and sustainable way of producing clothing. It’s nice to know I’m supporting both independent creators and a business that cares about reducing waste.

*Absolutely* shocked at the service I have received from this company, ordered a T Shirt on 8th August, waited and waited, eventually I emailed wondering where my order was, they replied four days later telling me that I was in the system, the campaign had ended successfully and my order was due for delivery the following week.. Here we are, heading towards the end of September and I’m still waiting, no reply to my last three emails and £32 poorer. This is a shoddy way to treat your customers and from previous reviews, looks like this is the norm and not an exception. Do better.
Joe Alessi

*Update 18/09/2025
I finally received a reply from the general manager of Everpress expressing his regret at the service I received, apologising and explaining what had happened. He provided me with the Royal Mail tracking number for my order, however upon entering the number on the Royal Mail app, it said my order was at Heathrow distribution centre and was about to leave the UK. Odd, as my delivery address is in Liverpool.. I emailed the general manager explaining this, as yet I’ve not had a reply.

I had a really good experience ordering through Everpress. The garment I received was great quality, it looks and feels just as I’d hoped. I was also really impressed with their customer service. They were quick to respond, helpful, and made the whole process smooth and straightforward. I’d happily recommend Everpress and will definitely order again in the future.

placed my order 24th July for 2 x T-Shirts. 1st delivery T-Shirt was never completed and 'went missing'. 2nd delivery T-Shirt has yet to be completed when the original delivery date was 4th Aug. Its now 12th Sept and no update received from Everpress on where my order is!!! Absolutely shocking service. Avoid at all costs

I ran a succesful campaign and it finished on August 26th. I was notified it had gone to print and customers would recieve their orders with 5-7 days. We are now well past the delivery date, and now i have customers who purchased the tees getting in touch with me complaining about not recieving their products from everpress.
I have raised three customer support requests with the everpress team in the past few weeks and i havent heard anything back. Terrible customer service, leaving a bad reputation for my own and everpresses the brand. Additionally i have not yet been paid the funds from the tee campaign. I know Everpress have recently gone into administration and have been taken over, but surley there should have been some customer care in the transition?

Ordered a poster on 8th July as a gift, which was supposed to go to print on 28th July. We got an email on 15th August to say it was going to print, but have yet to receive the item (it's now over 2 months since we placed our order).

We have sent multiple emails, and only received one reply to say they were having company problems that were now resolved, but still no date of when we will receive our item. Have sent further emails asking for a refund, as well as tried to call - to receive an automated message saying “No support agents are available to take your call”.

Scam company - will take your money and run! Do NOT buy from them!!

Edit: they also tried to flag my review “for containing defamatory content” - so they are trying to remove reviews which aren’t positive. Trustpilot thankfully didn’t agree and put my review back online.

Seit 2 Monaten warte ich auf die Rückzahlung für meine Retoure. Mir wurde schon mehrmals versichert, dass meine Retoure angekommen ist und die Rückzahlung in Auftrag gegeben wurde. Wochenlang bekam ich keine Antwort auf Nachfragen. Jetzt wurde mir vor einer Woche geantwortet - habe allerdings noch immer keine Rückzahlung. Das ist höchst unprofessionell.
Schade, ich mag die Designs sehr. Allerdings würde dringend von Bestellung dort abraten.

Quality lacking, especially considering the £25+ price tag on shirts. I ordered two shirts at the end of July (spent £55) and have yet to receive one of them despite the campaigns ending within a few days of each other. The T-shirt that has arrived was very disappointing. The design (thanks to the artist!) was as expected, but the shirt itself is very thin and not reflective of the quality I expected for the price I paid in my opinion.

For my second order I've had no dispatch info despite the campaign ending at the end of August and the shirt having gone to print quickly afterwards apparently...

I don't think I'd order from Everpress again, nor would I recommend to others. Such a shame as their campaigns were recommended to me by a friend.

⭐️⭐️⭐️⭐️⭐️
Great experience with Everpress – the product was really well priced and arrived really quickly. Couldn’t be happier, highly recommend!

Ordered nearly 6 weeks ago, shirts were advised they were dispatched and were never sent. We travelled to London from Australia to shoot these shirts, we even went to the head office to find out it has now been vacated with no updated details! Customer service replied to one of our emails and have ignored the last 5-6 emails. Do not use!

Writing yet ANOTHER review to try and get the attention of the company. I sent my delivery back approx 2 weeks ago. I paid for 1st class, which wasn’t cheap so it’s hard to believe they haven’t got it yet. I’ve recently sent a message asking about my refund and I was met with an email asking me how I’d rate their help service when they haven’t even replied to me!! I would like my money back ASAP. I can provide my order details!