Everpress Arvostelua 734

I had some issues with my last order but Jimmy from the customer service was very kind and helpful. Thank you so much again for your patience and your assistance!

I purchased the Nicola Claughlan-Choose Love shirts and I love them. It's a plus that it is for a good cause as well.

I was worried at first due to delays from the courier but Jimmy from their customer assistance was very helpful and assuring.

Thank you!

Amazing company, quality products and the customer service support was amazing - very nice person who helped me find my package after my local post f-up and didn’t even bother to contact me about my package being delivered.

I bought a t-shirt from here and it arrived stained, I called and left messages and sent emails but had no response from them.
Following leaving a review about the experience, I received the below message from them and after reaching out again Jimmy was very helpful and sent me a new t-shirt straight away. I have now edited my review to reflect this as I am pleased that this was resolved quickly and the customer service was very good once I managed to get hold of them.

I was concerned that I would not be able to track my order from Spain as my mailbox was full and I could not receive their automatic email after shipment. So I contacted their customer service and Jimmy got back to me by email within minutes. He solved my problem immediately by being helpful and attentive to my problem. Fortunately, I was able to track my order (which I really recommend buying) by logging into my user dashboard and I just received my package on the stated delivery date.

I am highly impressed with the excellent customer service from Everpress. They have responded very quickly with a solution. But what's more, as a customer it's a great feeling to be able to talk to a real person, as nowadays support is mainly computer generated.

I definitely recommend using them.

Per ora ho ricevuto solamente una delle due t-shirt ordinate e devo dire che il materiale è davvero fantastico così come la stampa. Da un primo contatto con il servizio clienti si son dimostrati più che disponibili fin dall’inizio. Penso che acquisterò sicuramente nuovi prodotti in futuro! 🩷

I recieved a tshirt that was misprinted and so I emailed customer services. Jimmy messaged me back in 2 minutes and offered a reprint or a refund without issue and then kept me updated on the reprint with regular emails. Really friendly and helpful, honestly the best customer service experience I have ever had. Really impressed.

Everpress has a lot going for it, but there are a few significant areas where it clearly falls short.

Let's start with the positives:
- The designs available on Everpress are really unique.
- The customer service is responsive, making interactions smooth.
- I also appreciate that Everpress supports and retributes the creators fairly, which is a great initiative.

However, there are a few downsides that need addressing:

Firstly, quality inconsistency: the quality of the shirts can be extremely disappointing. While Everpress claims that the creators select the shirt types, the company should take responsibility for not offering subpar options (which they largely do). Many of the shirts are see-through, too light, and have inconsistent sizing. This level of quality is simply unacceptable for the price paid.

Secondly, Everpress promotes batch/order printing as an environmentally friendly practice. However, in my experience, this is misleading. I ordered five shirts, expecting a single, consolidated shipment (or at least some consolidation), but instead, they arrived in five separate packages. This completely undermines the environmental benefits they claim to uphold + sometimes waiting 4 weeks to receive your t-shirt is too long, way too long. There are other ways to be sustainable and ship faster.

In conclusion, while Everpress is good in design variety, designer retribution and customer service, it urgently needs to improve the quality of its products and the efficiency of its processes.

I'm an avid t-shirt buyer. I buy apparel from different sources every month and while Everpress has exciting designs, the subpar quality of their shirts will keep me from ordering again, unfortunately.

Great items and very helpful with queries

All good - quick delivery & helpful helpdesk

Great shirt! My first from Everpress. Really well designed, the print looks great. Very happy with the timescale for manufacture and delivery with lots of information and updates offered. Would definitely look for designs on Everpress again.

I ordered a shirt from an artist I follow.

It arrived and the print was the incorrect size and placement. One quick email to customer support and Jimmy solved my issue immediately.

Shirt and print are both good quality, would recommend using them!

I'm from Europe in France. Commanded a T-shirt Alice OSEMAN pre-order in december 2023, should have been sent and received in january 2024 but didn't got anything at first, contacted customers service at the end of january 2024 and got in contact with Jimmy who helped me through the whole process of sending new prints, contacting the house print and answered to me quickly through it all. After a few packages sent and trying differents tracking services, after a few months i finally received it today successfully, the T-Shirt is fire!! You can trust Jimmy to help you! Just be sure to add tracking to your package!!!

Amazing customer service by Jimmy who not only swiftly attended to my email but also provided me with options in terms of solutions. Slay Monarch!

Hate the postal service that was being used as my package took too long to be updated in the system (3 months even after i paid extra for Express) and pretty got lost in transit.

Eine wunderbare Plattform – sowohl für Künstler*innen als auch für Menschen, die auf der Suche nach individuellen und coolen Klamotten sind. Ich bin mit der Qualität sehr zufrieden – mit dem Look sowieso. Einziger Minuspunkt: Das Rücksenden von Waren gestaltet sich schwierig. Mein Tipp: Nur bestellen, was man wirklich haben möchte. Ist eh nachhaltiger.

EVERPRESS make great things in an ethical manner.
Very happy with the quality of my purchase too.

Excellent Support, my Order got lost on it‘s was to Germany, but i got a refund for my order without and Problems.

All is easy, good quality and an nice help support. All is perfect 🫶 Thank you so much everpress

What made my experience so good was not only the great product, but above all the support. I approached him with a small problem and received an immediate response, helpful, friendly and human. In times when support is mostly computer-generated, often without the possibility of speaking directly to a person, this gives me as a customer a really secure feeling. I'm super happy with how everything went.

Huge thanks to jimmy who helped me all week with an issue I had with my order. Brilliant customer service and very helpful.
Look forward to my next order.