Outstanding service from Alana. Very helpful and patient. If there is an employee of the month proze Alana wins, or just a healthy bonus!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The Edlets Staff were readily available and answered all my questions promptly and clearly. Their high rating on trust pilot was very reassuring to me looking to rent some thing in Edinburg coming fro... Näytä lisää
Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... Näytä lisää
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Accommodating People
Yhteystiedot
24 Forth Street, EH1 3LH, Edinburgh, Yhdistynyt kuningaskunta
- 0131 510 0020
- bookings@edlets.com
- edlets.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I could not recommend a better…
I could not recommend a better experience when looking for a sublet in the Edinburgh area. Easy to use and the customer service was top notch!
We would reccomend Edlets to friends and relatives
This is the second time that we used Edlets. The service from Edlets has been very, very good. Any questions that were asked, were answered in a timely manner. Dan advised us, and suggested options. When we ran into difficulty, he phoned us and helped solve the problem. We would use them again, and would recommend Edlets to everyone
Avoid
They list flats as a available on airbnb that aren't available and haven't been for some time. Avoid.
Extremely responsive
Nick was extremely responsive and arranged our lodgings with short notice and on Good Friday, when everything was closing early. Email Correspondence was prompt and we enjoyed our stay.
Customer care
Excellent support from Ali in the office who found me the right property within minutes of being contacted
Thoughtful personal engagement
Thoughtful personal engagement. Called up to talk about the possible holiday lets.
This is a great service
This is a great service. Bot only are Edlets people very knowledgeable about properties and areas but they are also very friendly and approachable. They really listen to what your requirements are and deliver exactly what you need. Big shout out to Ali!
First class service from Edlets
I would highly recommend Edlets. Dan and Nick were the only agents that I felt were truly trying to find me a flat that fit all my criteria and they did. They gave a very personal service updating me on events and legislation that were affecting my search.
Helpful and friendly and efficient…
Helpful and friendly and efficient staff over the phone. Makes all the difference!
Customer service is second to none they…
Customer service is second to none they sorted me with accommodation within a couple of hours and staff were very friendly
I'm booking from the U.S
I'm booking from the U.S. and Dan was so great explaining what's going on and providing us the best options for our college group.
The agents were very quick to respond…
The agents were very quick to respond and to accommodate needs.
Ally was very helpful in looking for…
Ally was very helpful in looking for accommodation and found something to meet my needs.
I would have given her 5 stars but your website is not perfect. I put in a lot of enquiries for which I got no response.
We just booked a flat in Edinburgh with…
We just booked a flat in Edinburgh with Edlets for June 2023. They responded quickly to my inquiry, listened to my requests, and gave me a list of possibilities from which to choose. The office called me from Edinburgh (I'm in California), and we booked. Very personal service, friendly, and helpful. Looking forward to our stay!
The team at Edlets is helpful and…
The team at Edlets is helpful and supportive. We have loved our stay.
Very Responsive.
They went out of their way to find exactly what we were looking for and called me when they found it.
It was great so far.
Poor communication & Rip-off merchants
Booked accommodation via AirBNB and received a message from Edlets asking me to call them to verify booking (this after paying 50% of the booking balance).
Edlets then proceeded to tell me they manage the property but it was no longer available. Poor AirBNB availability management.
Edlets then said they would send alternative properties, which they did 24 hours later. Another booking was placed from a listing they sent through, only for them to take the money, then cancel it 24 hours later.
They've now sent another email with available properties which are between 300% and 500% more expensive.
No wonder there is an EdletsSucks hashtag on Twitter.
Every person we dealt with was…
Every person we dealt with was unfailingly cheerful and kind.
Great experience
Great experience, really useful to talk to someone on the phone!
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