The booking process was easy. The cost of the cruise and stay in Tokyo was very reasonable. All transport was arranged between transfers. The ship Celebrity Millennium was 1st Class. Service. Food, En... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sam has been amazing requested an upgrade to a balcony in Alaska cruise he really went above and beyond to secure this for us. Go in two days very happy customer would highly recommend booking with Cr... Näytä lisää
Yritys on vastannut
My friend and I decided not to risk stopping at Dohar en route to Australia and really appreciate the effort Paul put in to find us the overnight flight connections that allow us to have a couple of d... Näytä lisää
Yritys on vastannut
Had some queries on the cruise part of the trip, these were looked into by Ashley, who rang me back with the information. She also forwarded my travel documents to me which I downloaded. she was very... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Cruise2.com
Yrityksen kirjoittama
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Yrityksen kirjoittama
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Yhteystiedot
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Yhdistynyt kuningaskunta
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,8
Erinomainen
2 t. arvostelua
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Happy Holidays
Jordan made booking our cruise very easy and enjoyable.
He had personal first hand knowledge of the cruise ship and also hotels etc in Bali.
He was very patient and helpful in helping us choose a cabin and choice of flights.
Thank you Jordan
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Ingrid,
Greetings from Cruise2!
We are truly delighted to hear how effortless and enjoyable your booking experience was 🌍🚢. Providing knowledgeable, patient, and personalised guidance—from ship insights to destinations and flight choices—is exactly the standard we strive for. Thank you for your kind words, and we wish you a spectacular cruise and unforgettable memories ahead 🌴✈️
Warm Regards,
Team Cruise2
Vastaus yritykseltä Cruise2.com
Dear Tom,
Greetings from Cruise2!
🌟 We’re delighted to hear of your experience! 😊
Providing helpful and prompt support is always our priority, and your kind words are truly appreciated. Thank you for taking the time to share your feedback 💫
Warm Regards,
Team Cruise2
We needed to rearrange our cruise and…
We needed to rearrange our cruise and Jordan was fabulous at rearranging it. It was a complicated itinerary which he was able to sort out
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Andrew,
Greetings from Cruise2!
We are absolutely delighted to see your wonderful feedback! ✨
Re-crafting a complex cruise itinerary with precision and elegance is exactly the level of service we pride ourselves on 🚢🌍. Your experience perfectly reflects our commitment to seamless planning and stress-free travel—thank you for trusting us, and we look forward to creating many more exceptional journeys ahead.
Warm Regards,
Team Cruise2
Another successful booking with Cruise2.
We have booked with Cruise2 before and once again, they have not disappointed.
Jordan , our cruise agent , was outstanding . He changed our flights to our local airport and even changed the flight times to ones that better suited us . He was available to answer our queries had all the information to hand The booking process has been simple, all completed over the phone with clear instructions on what to expect and timescales to work towards . We feel confident to recommend Cruise2 to anyone looking to book their cruise holiday .
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Cath,
We are absolutely delighted to welcome you back for another successful booking with Cruise2. Your kind words regarding the seamless process, flexibility, and attentive support perfectly reflect the standard of service we pride ourselves on delivering. It is especially rewarding to know you feel confident recommending us to others—thank you for your continued trust and loyalty.
Warm Regards,
Team Cruise2
Prompt and effective response to my…
Prompt and effective response to my email enquiry by Kevin.
4. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Ian,
We are pleased to hear that your enquiry was handled with such promptness and efficiency. Delivering clear and effective communication is central to our service ethos, and we truly appreciate you taking the time to share your feedback.
Warm Regards,
Team Cruise2
First class experience.
Kate answered my query promptly and to my complete satisfaction.
Excellent customer service.
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear James,
Greetings from Cruise2 !
We are delighted to hear of your first-class experience. Your kind words regarding the promptness and thoroughness of our customer service team are truly appreciated and reflect the high standards we continually strive to uphold. Thank you for taking the time to share your feedback.
Warm Regards,
Team Cruise2
I rang regarding mobility everything was sorted it out there and than
Excellent service
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Gerald,
Greetings from Cruise2 !
We are delighted to hear that your mobility enquiry was resolved promptly and seamlessly. Delivering clear, efficient, and supportive service is always our priority, and your kind endorsement is sincerely appreciated. Thank you for sharing your experience.
Warm Regards,
Team Cruise2
The way e mails are sent
The way e mails are sent to inform customers pay of the price of a holiday looks like a scam and could easily be.
I received an e mail with no balance on so trust was lost.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Christopher,
Greetings from Cruise2!
Thank you for sharing your valuable feedback — we genuinely welcome your comments and appreciate the opportunity to clarify the matter further.
The email referred to in your review was a routine, system-generated courtesy reminder 📩 , sent to all customers as their holiday balance approaches its due date. For security and compliance reasons 🔒, such reminders are intentionally designed not to display balance amounts, include payment links, or request immediate payment. Full payment details are always clearly outlined on the official invoice issued at the time of booking.
We understand that without reference to the original invoice, the purpose of this reminder may not have been immediately clear. Please be assured that the email was sent solely as a helpful notification and not as a payment request.
Our communication processes are structured to prioritise customer security and data protection, and we trust this explanation clarifies the intent and safeguards behind our approach.
Should you require any further assistance or documentation, our customer service team remains at your disposal.
Warm Regards,
Team Cruise2
Kevin got back to me after a issue I…
Kevin got back to me after a issue I had with
He sorted it out very very quickly
Really nice fella
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Mary,
Greetings from Cruise2 !
We are delighted to learn that the matter was addressed with such speed and care. Providing prompt resolutions delivered with genuine warmth is a standard we hold dear. Thank you for sharing your kind words—they are truly appreciated.
Warm Regards,
Team Cruise2
Great Booking Experience With Paul
Paul was very helpful in explaining the cruise and all it entails. It gave me assurance to go ahead with the booking, although I have never used Cruise2.com before. As Paul explained a confirmation email would follow which it has, explaining all what Paul had discussed.
A pleasure to deal with a true cruise consultant with a great depth of knowledge on the subject.
Well done Paul.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Martyn,
Greetings from Cruise2 !
We are absolutely thrilled to read of your excellent booking experience. Our team’s expertise, clarity, and reassuring approach epitomise the standard of service we strive to deliver, especially to first-time guests. Your generous commendation is sincerely appreciated—thank you for choosing Cruise2.
Warm Regards,
Team Cruise2
Total Incompetence
Having booked and received my travel documents which have many incorrect pickup times for transfers, one completely missing and flight baggage not as agreed I am at my wits end as leaving on 2nd January 2026 with no return calls since 11th December in response of reported errors backed up with emails I cannot portray my frustration as do not have the time to keep chasing something that should have been immediately sorted on being advised which causing a lot of stress!!!!
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Alterations to flights
Following details received of my flights I asked if possible instead of travelling from and back to Manchester if it would be possible for our cruise package to start and finish from Newcastle. Kevin was excellent and sorted this for me very quickly and efficiently. This will save us so much time, expenses etc and cannot praise him enough. Cannot wait now for our cruise from Miami ending in Lima via Panama Canal and onwards to Cusco to visit Macchu Picchu. Will review when I return!
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Sylvia,
Greetings from Cruise2!
Thank you for your splendid five-star review and generous feedback. We are delighted to know that our customer service team’s prompt and meticulous assistance made your travel plans smoother and more convenient.
We wish you a truly unforgettable journey and look forward to welcoming your review upon your return.
Best Regards,
Team Cruise2
Kevin is super
Had an issue with something but Kevin sorted it fir me very very quickly
Like to say thanks to him
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Mary,
Greetings from Cruise2 !
We are truly delighted to hear of your experience. Our Customer Support Team’s swift and attentive resolution reflects the calibre of service we take great pride in delivering. Your kind words are sincerely appreciated and warmly passed on to the team.
Warm Regards,
Team Cruise2
Paul was extremely helpful and…
Paul was extremely helpful and charming. He covered every detail and got back to me with further details immediately. He was very easy to talk to and gave valuable advice. I felt very well looked after and was so very pleased that I had met such a knowledgeable advisor. Thankyou Paul
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Valued Guest,
Greetings from Cruise2!
We extend our heartfelt thanks for taking the time to share such gracious feedback. We are truly delighted to learn that the service you received was attentive, knowledgeable, and delivered with genuine care and professionalism.
Your generous words are deeply appreciated and serve as a wonderful testament to the level of service we continually strive to provide. It is most rewarding to know that you felt so well supported throughout your experience.
Best Regards,
Team Cruise2
AVOID THIS COMPANY!
AVOID THIS COMPANY!
As per a couple of other recent reviews we booked a cruise package with Cruise2. The communications were good until we had paid them. From then on we did not receive replies to emails, if we called we were promised call backs that didn’t happen. Cruise2 failed to book a crucial element of a holiday to Australia so we travelled to the other side of the world only to miss out on The Great Barrier Reef! We called and emailed numerous times to say this part of the trip hadn’t been booked and were constantly told it would be sorted out tomorrow and tomorrow and tomorrow until the night before we were told to book it ourselves and they would refund. The trip was full at that point so we couldn’t go. I could have cried. Since then the refund has been promised so far 6 times within 48 hours but 20 days later it still hasn’t happened and they still don’t answer emails or calls.
So disappointed, they have marred the holiday of a lifetime
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Nicola,
Greetings from Cruise2!
Thank you for taking the time to share your feedback. We sincerely regret that your experience did not fully meet your expectations and appreciate the opportunity to clarify the matter in the interest of transparency.
As outlined in our earlier correspondence, the occupancy issue was not communicated to us by the supplier. Furthermore, the alternative option proposed could not be confirmed due to supplier-side operational constraints, which were regrettably beyond our direct control.
We also confirm that the applicable refund was processed in full, strictly in accordance with the supplier’s policy and the agreed contractual terms.
While we fully acknowledge the frustration this situation may have caused, we remain confident that the matter was handled fairly, professionally, and in good faith at all times.
Warm Regards,
Team Cruise2
We had a late issue with name on a…
We had a late issue with name on a return flight Kate at cruise2 sorted all out perfectly without issues, thank you so much . 👍🥂
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear David,
Greetings from Cruise2!
Thank you for your gracious feedback. We are delighted that our customer service team seamlessly resolved your flight name issue, ensuring your journey remained effortless and refined. Your trust means a great deal to us, and we look forward to curating many more impeccable travel experiences for you. 🥂✨
Warm Regards,
Team Cruise2
Booking made easy
Booking made easy. Jordan was polite, knowledgeable and helpful. He answered all my questions promptly and professionally.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Prisca,
Greetings from Cruise!
Thank you for your splendid feedback. We’re delighted to hear that our team made your booking experience seamless, offering polite, knowledgeable, and prompt assistance throughout. Your kind words mean a great deal to us, and we look forward to supporting you again on your future travels.
Warm Regards,
Team Cruise2
The conversation with cruise2 knowing…
This The conversation with cruise2 knowing they were genuinely there if I needed advice or answers to anything at all, they were 100% there made it all a really great happy experience, would book with cruise2 again in a heartbeat
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Julie,
Greetings from Cruise2!
Thank you for sharing such uplifting feedback. We’re delighted to know that our team’s genuine support and readiness to assist made your experience both smooth and truly enjoyable. Your confidence in us means the world, and we’d be honoured to welcome you back to Cruise2 again in a heartbeat.
Warm Regards,
Team Cruise2
OUTSTANDING SERVICE AND VALUE
Having spent 34 years in the forces it's safe to say that my wife and I have travelled extensively having been to 115 countries to date.
It has been some time since I used your company to book a holiday but have to say from the first moment I spoke to Zak Edmonds to the time we travelled back to the UK your staff have been nothing short of OUTSTANDING.
Every single transfer was spot on and we have never experienced such a good service where each and every time the designated driver contacted me in good time and put our minds at rest that we were in very good hands. The service you supply through Koi was first class.
Every time I had an issue your staff went the extra yard and could not have been more professional.
I would also like to commend the selection of hotels chosen throughout our holiday were top drawer and the 5 day taster cruise on Ovation of the Seas blew us away.
We are Saphire or higher on most cruise lines and because we get so looked after it is always difficult to start at the bottom with someone else if the status is not matched by the cruise line. We have experienced a sharp decline on the standard of entertainment across a number of cruise lines since COVID but the shows on this ship were easily West end standard.
I remember one instance when a member of your staff answered the phone as she was about to finish and not only did she resolve the issue she rang me back 30 mins later to tell me!
Being retired I will always shop around for the best deal but rarely have we had such an outstanding service.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Shaun,
Greetings from Cruise2!
Thank you for sharing such an exceptional review—your words mean a great deal, especially from someone with your extensive travel experience. We’re delighted that from your very first interaction to your return home, our dedicated team delivered the outstanding service you deserved. It’s wonderful to hear that the transfers, hotel selections, and your Ovation of the Seas cruise all exceeded expectations, and that our staff consistently went the extra mile for you.
Your recognition is truly appreciated, and we are honoured to have earned your trust once again. We look forward to arranging many more memorable journeys for you and your wife.
Warm Regards,
Team Cruise2
Exceptional customer support
Prior to calling Cruise2 I read all of the Trustpilot reviews. Most mentioned the excellent customer service given by Jordan so I was delighted when he answered our call. He helped and supported us through the booking process and we were confident in our decision. We are now looking forward to our cruise next year .
Well done Jordan 👏
The Mackays
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cruise2.com
Dear Mr. and Mrs. Mackay,
Greetings from Cruise2!
Thank you so much for your wonderful feedback. We’re delighted to hear that our team delivered the exceptional service highlighted in so many of our Trustpilot reviews, and that they were able to guide and support you seamlessly through the booking process. Your confidence in your decision means a great deal to us, and we’re thrilled that you’re now looking forward to your cruise next year.
We truly appreciate your kind words and look forward to assisting you again soon.
Warm Regards,
Team Cruise2
Trustpilot-kokemus
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Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.