Beyond PEV Arvostelua 311

Excellent service

Great communication, answered all my question promptly. Asked for Saturday delivery for Saturday due to a Birthday they managed to get it too me on the Thursday. Arrived safely

Had no problem getting it delivered
My grandson is over the moon
Thank you

Absolutely dreadful experience. The order took an unreasonably long time to dispatch, and when it finally arrived, they had sent the wrong (and cheaper) charger. I was charged for delivery despite the issues, and to make matters worse, the item I originally ordered wasn’t even in stock. Customer service was extremely unhelpful throughout. I’ve since reported the matter to the Financial Ombudsman.

Poor service first didn't buy product they call me and ask trust our company we are laying give as booking charge 1000 and rest of payment done on delivery at your door steps. Apart from that I have paid and next day one person call me directly ask kuchmbe satara Highway pr hu aapki gadi lock charges pay karo 90 mins me delivery krta hu first they always call you on whatsapp calling I don't know
Mene usko bola bhi satara se 90 mins me aeroplane se bhj aayega to bhi delivery nhi hogi. After that I'm ask for refund
To mhuje bolte hai aapko credit card se pay krta hu me mhuje bol raha hai credit card number put karo mobile number put karo otp deta hu bhai kiska credit card hai fraud hai bhai. Upar se piche banda hai gali deta rahta hu customer ko jo bhi baat kr raha ho
Very bad and fraud laga bhai mhuje to
Ki aap phele bolte ho trust karo India se hi hu bhai bhai bolte ho uska hi chutiya cut krte ho
Mhuje bola tha ki me aapka 1000 lekr banglow thodi bana luga or aap delivery k baad payment nhi kiye to aap rich thodi ho jayoge aesi badi baate krta hai bhai log
And jb bhi booking payment karoge every time they give you new person individually scanner barcode.
Return krte time ye hai aesa hai vesa hai
Bhai aapne to 1000 return nhi kiya kya pata aap hi banglow bana rahe ho aese 1000 lekr sb se.

You replied to queries promptly

After purchasing the speedbox 3.4 chip for my yamaha wabash I received the usual conformation email, and then nothing. After a few days I contacted Beyond PEV by the email link, regarding the estimated delivery. No response. I then called the helpline, several times, and was met with the response that 'I am working remotely, I'll contact my team and get STRAIGHT back to you". Needless to say my call/email was not responded to. After 10 days or so I received the email saying that my product was on its way. A little customer care with what was happening with my order would have been appreciated. Else wise the customer can get anxious on what is happening with their order. Not replying to phone calls after saying that you would is pretty poor in my book, even if it is to report that there is nothing to report!

Delivered as promised.

Excellent service great customer service

Ordered 2 talaria's. Spoke 2 Jack and he sorted everything as smooth as silk. Would highly recommend to anyone.

I ordedred a scooter. Not it s almost 4 Months and i do not get any response.
Wrote lots of emails!

Seem to be scammers!!!!

Avoid!

I asked some questions and did not get any reply from their support team. Took them a week to start the shipping process. I also did not receive any invoice for my purchase which made it more difficult to prepare necessary documents for customs clearance. Other than that, everything was fine.

Once I got through I was very happy with the support and service I received.

Very fast answer for an invoice request. Great service !

Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get in touch regarding these issues, nobody getting back. Will never buy from this store, strongly recommend not to.

There was a long delay in receiving my order and I was not updated regarding the delay. I understand this was due to delivery from the US and once the container arrived it was promptly forwarded to me

I preordered a Wolfking GTR from Beyond PEV When no one had UK stock on the 22/07/2024 and expected to wait a while to get it but even though others had received their uk stock I got excuses about Customs clearance from the CEO ( The only phone call I ever received)

I received no reply to email, phone, Instagram after that so reported it to Klarna who financed the purchase and canceled the order and am being refunded
These are the worst company for customer service and should be Avoided.

Efficient service. Would recommend 👍

the delivery was for a saturday and it only came on wednesday, still waiting on my refund on delivery

All good. No issues at all. Recommended ebayer thank you.